A car was sitting there when I already passed it And I got there And sat there for 21 minutes Before even getting to the window and the only thing that went out was to drains 8 minutes apart And then when I finally ordered my mocha It took another 10 minutes I was late for work! How ridiculous! I left for work 30 minutes early and that wasn't enough! The food and the drinks Are really really good But not Worth being late to work forThree cars behind me left And she didn't even seemTo careIt was absolutely infuriating Not every experience here is like that normally I get this really nice lady But young kids now they obviously do not need to be working by themselves because cool beans is losing a...
Read moreWe waited 12 minutes while he flirted and fix two drinks for two women in a car in front of us and then help to Men on bikes when he got to us my phone ring and it was my Dr so I said to him I'm sorry I'll get off my phone very quick it's my Dr and I did get off fast I could tell it pissed him off. Just a reminder appointment Monday. I've been there before and there was a woman helping and she was wonderful this time it was a man big-time attitude. Mom just got out of the hospital so I wanted to treat her to an ice cream cone . Hers was huge mine was way smaller than hers. It's okay he didn't get a tip I always tip...
Read morewhen i came here there was only one employee who obviously hadn’t been trained properly. this is absolutely NO shade to the employee to be clear, he was doing his very best to be friendly and make our orders to the best of his ability, but he was struggling with a rude customer at the drive thru and two people in store. the management needs to make sure they properly train employees if they are going to leave them to run the store alone like this poor guy, or have someone else there to assist. he wasn’t even sure how to make certain drinks and took a long time to fulfill orders and...
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