Subway — Restaurant in Evansville

Do not come here. Service is terrible.

So context...me and gf were on our way from up north near indy and were hungry so i suggest subway. she gets it ordered no problem. we get three sandwiches in total, chips, and a small drink. i get there at 7:48 and i walk in bc its in store pick up but the doors were locked..? i would understand if it was close to 9 but it wasn't even 8 yet. so i check with the other door. it's locked again. so i had to get their attention if i needed to go through the drive thru. there's one employee who i thought was a customer who wasn't doing anything and sitting finished with their sandwich and the two other people not doing anything either. so i got to the drive thru and they didn't have ingredients for my meatball sandwich. they didn't have any meatballs bc they "stopped selling them at 6" apparently. what does that mean? so they saw that i had TWO meatball sandwiches and they didn't even fulfill it so i had to get a cheaper sandwich x2....asked for a refund..apparently i "have to do it in the app" bc the managers don't even know how to. so my girlfriend over payed for our food for that. and she tipped as well which is even more ridiculous. but anyways they get me my food but they also forget her chips and drink so i had to flag them down AGAIN and ask if i could get my sweet tea and chips. i got the chips but apparently they don't sell sweet tea on the weekends either?? but they got me the bottled sweet tea instead. like yes she ordered sweet tea so i would assume i would get some..?? i didn't even see the manager there or someone who looked like one. the employees don't even know how to refund orders bc the managers don't know that either. so that's awesome. whoever is in charge of this building needs to do better. bc i have also worked in the service industry and im not bothered if im missing something small but this is honestly ridiculous. we are never coming back here again. do not go to this subway. go to the green river one. at least they get your food right first try.

so some takeaways for this establishment:

don't "stop sell" ingredients for sandwiches (especially meatballs) tell your employees how to give refunds check to make sure you actually got the order right. even if you're not doing anything make sure you look busy bc customers notice that why locking of your doors an HOUR before closing (like 15-30 minutes before closing i understand) And actually call AHEAD saying you don't "sell tea on the weekends" and you're not "selling meatballs"

Just do better honestly like damn. It's not hard to actually double check on things. Dont come here bc they're super slow and they can't get your order right. go to a different fast food that actually is cheaper and can get your...

Picked up sandwiches with my sister and husband (july/18 ~7:30pm). There were two younger women and a middle aged women. The younger women were really nice (one seemed newer). The older women was very rude. When I arrived she said their register was already closed down. One of the younger ladies said she can still check us out through the drive through register. Through making our sandwiches the older women was very rude and seemed inconvenienced by us ordering. She put our sandwiches in the wrong toaster and the two younger women tried to tell her before she put them in there. She said that she didn't care and continued to put mine and my husband's in there as well. She walked away in a huff to go refill the sauces when she saw they were low. The sandwiches were fine but didn't see toasted at all by the time we...

Just left extremely disappointed. Today's youth are not taught respect and how to speak. Spoke over me during ordering, kept reasking details after I said them, even after clarifying she could hear me. So bad I thought I was on punkd. Kids in car, kids at home and this girl is planning on a hour long order session. She asked my name "for the order " that was new. I clarified because I had never been asked prior. Then after listing vegetables, they would ask specifically what kind. Over it, remaining calm yo avoid the spit in my food Asked to place order in person. After being told I'd be waiting in carline.. .i pulled up to one car in front of me. When they...