Vegans Fall Back from this place!!! This is the second time between the Thorofare location and this one that I got tricked into biting into meat or cheese.
I ordered the vegan chicken parm but the first time around they accidentally put dairy cheese on it. I was annoyed but mistakes happen so I drove almost 20 mins back to pick up my order and they only gave me the remade sandwich. Thats where the problem began.
I threw the whole provious order out not thinking they wanted it back and then not asking for it back I thought they was going to make the whole order again including the fries and extra sauces.
When I communicated that with the broad working the register, her exact words verbatim along with a condensending demeanor was "Why would you do that?" I mean It's not like they gave me a good amount of fries to begin with . If anything they shoulda threw in extra fries or offered a slice of tomato pie for my inconvinience caused by their screw up. Also not even considering that going back n fourth and waiting for them to fix their screw up, the first handful of fries the gave me were gonna get cold anyway.
I kept my cool and asked again for the extra sauces and fries and the manager made a face and caught a visible attitude with me as if they didn't screw up my order and made me double back almost 20 mins. But they did end up doing the whole order again.
The second sandwich had much smaller pieces of "chicken" compared to the last samdwhich as if to be purposefully disrespectful. And to be honest the inside of the meat looked different than the last sandwhich texture wise it didnt have that vegan chickn breading look so im not even sure if it was vegan chicken or not. I was too done with them to call them back and dispute or even drive back, so I just threw the rest out and took the loss for the day. If your not sure if its Vegan, its probably not messing around with this place especially after the first time when they gave me a beef burger when i asked for a beyond burger.
If you're vegan and thinking about coming here I strongly suggest you dont. Just support good life organic down the street or naked lunch at moms. This place offers vegan options but doesn't know the difference between vegetarian, vegan, or non vegan. Plus the customer service is trash and they were unacommadating and extremely inconsiderate of the inconvenience they caused.
I'm never coming back. Apology not accepted. Hold...
Read moreI am writing to express my disappointment and frustration with the service I received from your establishment on 6/25. As a frequent customer, I have always enjoyed your pizza, but my recent experience has left me deeply unsatisfied and hesitant to return.
I ordered a pizza through Uber Eats and called ahead to request that my pizza box be taped. During a previous order, my pizza box was not taped, which led to an unpleasant delivery experience. When I called to make this simple request, the person who answered the phone was incredibly rude and unprofessional. To my surprise, they hung up on me before I could finish explaining my concern.
Determined to ensure my request was understood, I called back to confirm that my pizza box would be taped. Unfortunately, I was met with the same rudeness from the female staff member who answered the phone. Her attitude and lack of basic customer service skills were shocking and unacceptable.
As a loyal customer, I expect to be treated with respect and courtesy. This experience has made me reconsider my patronage of Ciconte’s Pizza. I’ll spend my money where...
Read moreMy family ordered 4 items, 2 salads🥗 , a vegan cheese 🍕 pizza and a cheese quesedilla. The salads were great and the PIZZA & QUESADILLA WERE HORRIBLE 🥴 We made an attempt to doctor up the pizza with spices, pepperoni and sauce, but the pizza was too doughy and bland. The quesedilla was just as bland tasting and very, very thin on cheese. At first sighting, we thought the quesedilla was pita bread included with the salad. Aside from the 2 terrible dishes that were delivered by door dash, none of the items nor the bag was sealed. No judgment on our dasher, but Ciconte's should ensure that the dishes that are packaged for delivery are sealed, especially when the delivery person is not a person from their staff. Lastly, and thankfully it wasn't too late to get satisfaction in from nearby Plaza Pizza, whose mozzarella sticks and onion rings not only taste 😋 great, but were delivered in a stapled bag with sealed containers. Thanks Plaza Pizza for saving...
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