Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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This was probably one of the worst experiences I've ever had at a subway branch. I waited for about 10 minutes to be able to order and then after I started ordering the lady making my sandwich seem to recognize someone who had just walked up in line. After finishing my order and trying to pay the lady cut the person who she recognized in line ahead of me and made me and my two year old move away from the cash register so that they could pay first. I wish I was kidding. I can overlook the fact that the service was slow, most of the vegetables looked withered and there were small flies buzzing around everywhere but that had to be one of the rudest things anyone's ever done to me. Really hope someone from the subway team reaches out to me about this...
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I have been going to the Subway. I'm getting two foot long sandwiches every week for 2 years. Today, I used the app for a FTBOGO buy one get one. I put specific instructions :
Do not toast
NO Ham
Only cook bacon
They didn't read the order, and both of the employees were arguing with me that there is ham on this sandwich, and then he argued about him not toasting it. When he took the ham off, he left it with only 3 slices of turkey.
After I mentioned to him taking off the ham and not putting more turkey on them He mumbled one is free. He shouldn't participate in the app. Buy one get one . Then I was told not to come back.
Do not go here he put the ham back to serve to other customers after he took it off...
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I would give it 0 stars if possible! Now I know why most of the subways are going out of business. Most of them has no concept of customer service. Had a horrible experience in this subway again… A lady name Pinder was there and after waiting 5 min, she showed up from the back. She was very rude to my 15 years old son because he was being picky on how much lettuce he wanted in his sandwich. Then she rolls her eyes at me and says “ugh” because it wanted 2 sauces in my sub. If she didn’t want to make sandwiches then I’m not sure why she is there and all the subway owners should hire people who are actually interested in their job (not just their family members). Never going back...
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