M’s Halal Mediterranean Food — Restaurant in Fairfield

When we arrived @ 11:45 a.m., we were evidently the first customers of the day,yet the front door glass was covered with smudges and finger prints, the tables were dirty(I'm saying "tables" since all of them had some kind of food debris/crumbs on them, so we chose the one that had the least amount.) so I had to ask for a rag to wipe our table down. Fortunately, the cashier came out to wipe it down, but with some difficulty, since the food debris was caked on and she had to use some elbow grease and scrub to get it off. When I ordered, I asked what type of fries came with it, and the cashier had to go in the kitchen to ask. This led me to believe that she was either new or was unfamiliar with the menu. There was ample food on the plate, however I felt my gyro required more seasoning as it tasted bland. Also, it was very greasy. When I went to use the restroom, there wasn't enough toilet paper left on the roll, so I informed the cashier about it but I never saw her go in there to resupply the paper items. Overall, I'm being generous in giving 3 stars because as I said the tables and entry was not clean, and since we were the 1st customers of the day, it led me to believe that no cleaning was done at closing the night before. If I was not being treated, I would have left. Other than that, it is conveniently located right off of N. Texas St. There are several eateries nearby so if they were busy, you would have a problem finding parking since the parking area nearby the restaurant is minimal. In the future, if I had a taste for Mediterranean Food again, I will stick with Athenian Grill, since they are thee best! The food is always ample enough and the place is clean and renovated. Anyway, that's my 2 cents...

Nice new Mediterranean place a local Chain apparently doing Gyros Schwarma and other Mid eastern favorites Al Halal, or as I annoyingly call it Muslim Kosher! In other words The meat animals and fowl are prepared in a butcher process that has been approved and based Advice from Religious leaders and Holy Scriptures, to insure Humane, Sanitary and Quality actions and products. There's examples of these Teachings in the Bible, Koran and Torah, all the way Back to when we all just Shared The Old Testament v. 1.0 ! Q is a brightly lit very modern take on this Cuisine, the service was friendly, professional and quick. The wraps we tried, The Philly Steak Gyro and the more traditional falafel, were both delicious and hefty portions. The philly gyro is a great hybrid of 2 traditions using a lamb beef combo, grilled peppers and onions and a spicy sauce, im craving...

1 star

The customer service at this place was absolutely terrible. I went to pick up a $30 surprise bag through the Too Good To Go app, and they gave me only one item that costs $13. When I questioned it politely, the staff member was extremely rude and dismissive.

I returned the food immediately, but he refused to offer a replacement or refund. He told me, very bluntly, that “$30 boxes don’t exist,” and that it wasn’t his problem. He said I had to deal with the app and that he wouldn’t do anything to help me. He even warned me not to damage the food next time and said he would just give it to someone else.

The way I was treated was completely unacceptable. The lack of respect, empathy, and professionalism was shocking. I’ve never experienced such poor treatment at a business, and I strongly advise others to think twice before...