The WORST customer service I have ever experienced in my whole life!!! I ordered a salad and two pizzas for delivery and the salad was wrong. I called and asked to have it replaced and he said he would send another. An hour and a half later I called to check and he started yelling at me telling me it was waiting for me at the restaurant and that I had agreed to come pick it up. When I tried to explain that I had paid for delivery and that I wouldn’t have agreed to that, he just kept yelling at me telling me I was wrong. When I drove over to get my refund bc I had paid in cash he rolled his eyes at me and yelled at me again telling me I was wrong. To be very clear: they made a mistake on my order and then did nothing but blame me for their poor service. Now I see from other reviews that this isn’t uncommon. Would never return and the pizza wasn’t very...
Read moreI liked the pizza most of the time, but it's hit and miss on the quality. I ordered xtra cheese after repeated pies with too little, and twice paid for xtra but actually got less cheese! I went in to order my next so I could explain what happened and ask in person for xtra cheese- the owner got mad, CALLED ME A LIAR, and claimed I was the first complaint he has EVER gotten. really? check yelp or any review site and it is clear I am no where near the first. I will miss the thin crust as I eat pizza at least twice a week, but that was the most unbelievably rude treatment I have ever gotten from the owner of a business. I am writing this as I am eating a large pepperoni from Fairfield pizza. ; D I would have rather had one of med's hit pies, but I will refuse to pay another dollar and...
Read moreI ordered a cheeseburger from here and when I received my order. I specifically asked for no tomatoes and on my burger was tomatoes. No fries either...so when I called to complained...the guy that answered the phone started yelling at me like I messed up my own order. I'm reporting him to higher management because clearly from reviews he yells at alot of customers and gets their orders wrong. Very unprofessional a nasty attitude no one should ever order from them. I'm pretty sure the establishment is as nasty as their attitude and I'm reporting them to the health department...they need to be shut down for good. I have my bachelor's in business Administration so I know who and where to report businesses to. I was the wrong one to get an unprofessional response and...
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