When you get too big for your britches you tend to fail and collapse. The only thing I enjoyed at Puerto Vallarta was the waiter, Andrew, performs his job flawlessly! The ambience is very comfortable and inviting. The folks there are friendly and very attentive. I will not return for the following reasons. The menu is as large as the 5 books of Moses! This is a problem. You cannot deliver an outstanding meal if chefs have to master each and every dish! 9 locations and its still not up to par. I ordered Queso Fundido. A dish that is served with chorizo and poblanos. The dish comes to the table and as I am eating it there are no Poblanos! Come to find out that they are "Out of Poblanos"! I also ordered Enchildas Suiza which is one of my favorites and chicken Taquitos. The Enchildas were not AUTHENTIC! They were part of the FOO FOO GENRE! What I mean they were served in a wrapped flour tortilla with tasteless soggy rice and watery refried beans. Portions are good but I prefer quality over quantity. Andrew thank you for making our visit most enjoyable but the if I ever see you again it will probably be at the supermarket or the gas station. Puerto Vallarta you are up against very stiff competition. Authentic MEXICAN is found at Taquerias La Salsas, Paradiso, La Flor Dr Mexico, Peublonita and other Mexican restaurants in the Area. GOOD LUCK! Shape up or get out of Dodge Fairfield is not for you! I failed to mention other appalling things that happened here on that fateful night! Lol. We ordered Churros that were served raw in the center. In addition we ordered coconut flan served with Passion fruit and small pastries atop the dessert. What do you think happened? That s right it you guessed it, "Sorry we are out of Passion fruit and pastries" ! This was at 3:00 pm on a Sunday late Afternoon....
Read moreI don't know how a Mexican restaurant can mess up this bad. Instead of standard chips and salsa to begin with, I was served something that was like 2 fried whole wheat tortillas, a little cup of salsa, and something that was either queso or thousand Island dressing smeared on the plate. The queso looked like someone already tried to drag a chip through it. The whole wheat cracker thing tasted terrible. How do you mess up chips and salsa?
I ordered a mezcal margarita. What I was served was orange juice, 7-UP and a tiny bit of mezcal. Who puts soda and orange juice in a margarita?? When I asked for the drink I said "regular margarita except use mezcal.".
I ordered birrea tacos. What I got was 4 mini tacos on some kind of clothesline arrangement. They were tiny tacos, 4 of which might total 1 full size taco. And of course no plate to actually eat it on. $6 per mini/micro taco is a rip off.
I expressed my dissatisfaction with literally everything (politely) to the manager, who had no trouble taking my money. I didn't eat a bite of the tacos and took 1 small sip of the alleged "margarita". In sort, I left my meal as it was served.
$50 wasted. $24 for the fake margarita and $24 for a few micro tacos. I would have expected the staff to try to do something to improve the situation, but nope. Just politely listed to my complaints and looked at each other, saying nothing.
I have no idea who was managing that day but what a disgrace. Untrained employees, a bartender that doesn't know the most basic drink, and what the hell was with the chips and salsa failure? Did I really get served something that someone else already ate off of?
If they ever return my $50 I might be open to some dialogue with the owner if they want to...
Read moreHorrible food. We ordered $100 of takeout. The only things that were edible were the tortilla chips, black bean soup (which was delicious) and garnish lettuce.
The rest was inedible. Wings were so over cooked they were like leather. The tacos were not the ones we ordered because they had no meat in them, or somebody forgot to add the meat, they were soggy, bland and I would almost say that somebody prior didn't pick up their order and they just microwaved them and gave it to us.
The lamb was the most expensive, most anticipated dish we got and it was not even fit for an animal to eat. It looked like it had been sitting under a heat lamp for days. The meat was beyond dry and not even edible. It was drier than jerky comparable to leaving chicken in the fridge uncovered for days. If you ever eat at this place I would stick to the quesadillas.
If You're expecting food of quality, I would go elsewhere.
If I didn't know what real Mexican Cuisine tasted like, I would never ever try it again and probably live the rest of my life thinking that I hated Mexican food. It was that bad!!!
This is not the first time either. We have given this place chance after chance after chance because my family absolutely loves Mexican, but all three attempts have been failures and this last 4th order went right into the trash aside from the chips and soup. In fact I am so angry that they even allowed food like this to leave the restaurant that I was almost tempted to call my credit card company and cancel the charge.
I can't understand how anybody would give this place a four-star review. It is undoubtedly the worst restaurant I have ever eaten at in my...
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