McDonald's — Restaurant in Fall River

I visit this location almost daily, and NEVER will again. I ordered the same thing I order every day: bacon and cheese biscuit, xtra bacon, NO egg. Not only did I repeat myself 4 times at the speaker, when it was handed over to me it had sausage, bacon, and two eggs on it! When I addressed this I was rudely told I would need to hand over the wrong sandwich. No problem obviously! I ordered a large hot caramel coffee with cream/sugar. I got a large hot coffee with cream, no sugar/no caramel even though it was labeled correctly. I ordered a large Dr Pepper and received a large root beer- but only AFTER they forgot to hand it to me at the window and made me pull up and wait (which is when I was handed the ROOT BEER that I didnt order- this same thing happened the night before when I ordered Dr Pepper from this store). My mom managed a McDonalds for 10 years and I work retail now. This isnt a case of a Karen- I place this same EXACT order in various McDonalds 3-4 times/week but this one is closest to my home. I asked for the manager (never had to do that in my life!) and they said I didnt understand how hard it is to make these sandwiches. No problem. Corporate contacted and clearly from the reviews this isn’t the first nor the last time this...

Went in to order a CHICKEN SANDWICH ,$5 and change later and I got this awful bready mess the piece of chicken is the same thickness of a McChicken ,that is,just $1 .sitting her at a dirty table I sprauled napkins all over ,want to get my money back but no one will look me in the face .Then top ot off it took 16 min for this piece of crap,time alarms went off the whole time that schrilled right yhrough my earache ,I know that tbe alarm noise is telling them that their alloted time for proper customer service is up .Next I 2went to the bathroom,NO TOILET PAPER AND A DIRTY MESS ,good thingI had tissues in my pocket. McDonalds has really gone down hill .The only plus was I decided not to stand for it ,I went right to the far register with my bag with the crappy chix sandwich in it and said alittle koud ,I want the manager ,This very frazzled youmg man cam over and I told him what I thought about the,Buttermilk chix sandwich ,,he didn't hesitate to give me a refund ,I just had to sign a reciept .,I would say that was the best part of my visit to McDonald's,what a shame ,The 1 star on my rating is for the effort of...

Super frustrating visit to dine in around 3:30pm on 12/10/24.

I ordered on the kiosk but the pay pad was having an error. I waited to pay at the counter. The crew member working the front was a short, round, middle-aged hispanic man with long (health code?) black hair. He ignored me passing the counter several times despite making eye contact with me. A female manager saw me waiting and told me he would be right over to help me. Several minutes passed and I am watching him construct a doordash order that had just popped up on the lobby screen. The manager instructed him to go help me at the counter at least three times, he ignored this. He ignored me.

By the time he finally did approach the counter, I was fuming. I wasn’t expecting a lot from this Fall River McD location, but this guy got to me on a period day. Why was he acting like this at work? I let him know how lazy I thought he was and left without paying for my kiosk order at all. I then walked down to the Dunkin’ on Globe St. where I enjoyed a bagel and latte and my order total was $4 less than I was about to spend at...