PieZoni's Pizza — Restaurant in Fall River

I decided that I would have PieZoni’s for dinner today I asked for a delivery and THEY DoorDashed my food and I wasnt informed about that so at 4:05 pm Justin was arriving with my food which was great because I was falling asleep and it’s before 4:30 PM when it was estimated to arrive so now it’s 4:50 PM and I have no food so finally I open my door and my food is on the floor. Why I don’t understand when there’sa cooler and another place to put anything I use it to put my groceries and what not so that I don’t have to put it on the floor. My food was ice cold late I live on the third floor I was looking out of the window waiting for him to arrive and somehow some way he dropped off my cold food without me hearing him come up the steps I guess that he knew that I wouldn’t be pleased with cold food thanks Justin I needed nothing more than dirty cold food it rained all day yesterday and I’m pretty sure that my doormat is still moist from yesterday but it gets better I’ve talked to both DoorDash and piezonis and no refund OF COURSE somehow no one is at fault but I’m out $20 and I still have to find something to eat THANKS TO EVERYONE INVOLVED. I’VE NOTICED SINCE THIS PANDEMIC EVERYONE WANTS MONEY BUT ARE FAILING TO PROVIDE THE NECESSARY SERVICES FOR SAID MONEY AND I’M SICK OF IT BUT ULTIMATELY THANKS PIEZONIS FOR DOORDASHING MY FOOD WITHOUT INFORMING ME AND TAKING MY MONEY WITHOUT PERFORMING YOUR SERVICE I DIDN’T ASK FOR DOORDASH I COULD’VE...

Yesterday I was having a birthday party for my daughter and I was having issues finding a place that would make enough pizza to feed 40+ in such a short notice (bad planning on my part). I called piezoni's in Warren RI and they did not make the 25" pizza's. I then called the next closest piezoni's which was in Fall River. The man on the other end stated that the 25" pizzas required a 24 hour notice I gave a heavy sigh and said something along the lines of " figures" It wasn't directed at the man it was more about how my week had been going. I almost hung up the phone and then I heard him say "Sir let me see what I can do". Sure enough, he was able to have my order ready in less 2 hours and they even called and gave me a 15min warning. The pizza came out amazing and was ready just in time for the party. I just want to say THANK YOU Fall River Piezoni's. Everyone I dealt with was very professional and accommodating. A big thank you to the gentlemen that I spoke to when I first called. I apologize I did not remember...

Today after church my whole family came over for lunch before they had to go to their jobs, and other activities. I ordered 3 extra large pizzas from Piezoni’s through DoorDash and was given a delivery time of 45 minutes… 2 hours later the three cold pizzas arrived after my family had to leave! When I contacted Piezoni’s they informed me that I was not their customer I was a DoorDash customer and I would have to contact DoorDash… So, I contacted DoorDash and was told that Piezoni’s received the payment through their website so I would have to contact Piezoni’s, after contacting each of them three times I have come to realize that I am out of options and will not be refunded my money. Both companies are at fault here and neither will take responsibility for it. I think the worst part is that they will not work together to resolve this issue but instead put the onus on me, it seems they worked well together to take my money though! They make their profits off of poor folks with their dishonest business...