Marco's Pizza — Restaurant in Fargo

We ordered a sub, chicken dippers and cinnasquares. The store contacted us saying that the sub ordered could not be made due to them being out of ingredients. We were also contacted by the delivery driver stating that her previous delivery had signed for our order on her phone and entered a tip on our credit card. When we received our food there was no icing for the cinnasquares. Upon contacting the store to discuss the issue of no icing the individual was very rude to my wife and I had to call him back, He was once again rude. You could tell he was very frustrated due to the lack of employees at the store. He also mentioned that there is currently no general manager for the store. To me it sounds like they have people working without any guidance or leadership. He did end up refunding us for our entire order. We were contacted again by the store offering to make us additional food free of charge. We order from this store at least every two weeks and in the past 3 months the quality of the food as declined substantially, along with the amount of time it takes for us to receive our food. We also have seen an increase of not being provided our sauces...

I enjoy Marcos Pizza and I have ordered a lot of Pizza from Marcos Pizza but what I sincerely dislike and think its unacceptable is the posted business hours online that do not match with reality. Marcos Pizza on University Drive in Fargo claim to be opened till 10pm but on two occasions my order submitted or requested at 08:30pm or 9 pm was not accepted by Marcos Pizz. The employee told me that Marco Pizza is closed. The first time, I submitted my order online and it was around 08:45pm, I received a call a Marcos Pizza employee letting me know they are cleaning their area and no longer acceting orders. Today 10/19/21, my wife called to order a pizza at 09pm to be told by a Marcos employee, we are closed. Why mislead customers or prospect by posting business hours with a closing time of 10pm when employees claim the business is closed at 08:45pm or 9pm? Up to 09:59pm, customers should be able to place an order but to claim to be closed starting at 08:45 pm or 09pm when posted businness hours reflect otherwise is misleading...

First employees not wearing hats or gloves second pizza and cheesey bread not cut all the way the music in back was not family friendly or employees washing there hands before making the food after they came back in from a cigarette break then on top of it the pizza didn't even taste right not like a pizza should be should taste like a pizza from the Marco's on 45th st south but I cant get one there they closed and last time I went to the west Fargo one it was not cooked all the way so looks like I'm not going to Marco's anymore and also I see on line reviews for south university responses from owner is fill out survey and some one will get back to me that's all they say that is pretty lame so don't both me or waste my time corporate needs to come in and clean up and fix the owners screw ups teach him how to make a real pizza cardboard tastes better. You...