Rally's — Restaurant in Farmington

We waited at the speaker for a good minute, nobody greeted us. The other speaker orders were being taken, we even waited for the other side to finish ordering! Nobody ever greeted us.. The cashier cashed the person out in front of us and completely ignored us. The other cook at the window saw us and waited a minute before she put a headset on and asked us what we needed. We reported all of this to the "manager" Nathan and nothing at all was done. He didn't have a headset on either, they told us they only had 1 cashier and yet the manager doesn't have a headset on? If there's one cashier and multiple different cooks then one of the cooks can slide and help the cashier, or at least the "manager." If you know you're short staffed then plan damage control. I will be reporting this to the GM as well. Absolutely ridiculous to Absolutely ignore a customer, never greeted once. Couldn't even order properly due to the...

Just discovered a Rallys in Farmington. It was tucked away off the main strip going through town. My wife and I love their cheeseburgers. I normally get my burgers with everything but Mustard, Onions, and Mayo, but Rallys cheeseburgers are awesome plain. Their sodas are always huge, so be aware if you order a medium, it will be comparable to other fast food places large, just another reason to go to Rallys. I normally drink Propel Grape flavored water with everything. Part of my weight loss program. I cut out sugar and soda, and it helped me lose 35 lbs since August last year. But, we occasionally jump off that regime, and Rallys was a perfect place for that. My medium Root beer and 3 plain cheeseburgers were a worthwhile reason to deviate from that regiment. Highly recommend these along with a chocolate shake. We normally get that with these, but we were swinging by Lix Frozen Custard as our treat...

I believe I am done with this location. They don't know what they are doing. I usually don't complain, but this last visit finally did it. All I asked is for them to correct there mistake. I paid for something and didn't get it. Called them when I got back to work and noticed my order was wrong. Young man answered the phone told me they couldn't fix it and I had to talk with someone else to get it fixed. I stated I ordered from your store and I picked up at your store. So, your store is getting my money. He the proceeds to ask his manager. And the manager told them that they would be able to refund my card. I waited a week and no refund added back to my card. Called back In to them. Was told thy would get it fixed and I would receive a call back. Recieved the call back was told they had to send it offf and they would call me back. 2 days later no call back samnd...