Baskin-Robbins — Restaurant in Fayetteville

It is so rare I give one star in fact this is my first time doing it. It was Father’s Day and we had just had dinner and I wanted to treat everyone with a milkshake. The girl acted like she didn’t even want to be there, which I can be understanding about. However, we paid $34 dollars for milkshakes which 4 out of the 5 milk shakes were runny and mostly milk I believe. They were not creamy or frozen in any manner. The customer service was not welcoming and we felt like we were just a hassle. They didn’t have enough of some of the ice creams to make certain shakes. I get jobs like this can be hard but you are making money by being there and providing a service. With a smile and you should feel welcomed when going into an establishment such as this. We absolutely will not be...

Drive thru order a bagel and a THICK shake. They gave me a cup of milk over a scoop of ice cream. I reminded them that I had asked for a THICK shake. So they took it back and 1 min later the shift leader (cant even call her a mgr with that "I don't want to help" attitude) came to the window and sd that they dont make thick shakes. I let her know the person who took my order said they do and I'd just like for it to be remade. She sd okay and that I'd have to pay for an additional scoop of ice cream to make it thick. even though the cup wasn't even full to begin with* took a refund and went to my regular baskin robbins. If you are going for shakes you are better off at...

Wish i could give them zero stars! went in to get an icecream cake for my kids birthday and the selection that they had was poor to say the least. they were all sloppy and you couldnt pay me to take one of their cakes! some of the smaller ones were nice but only feed 2 people, it took 15 min before anyone even noticed i was there and the fact that the sell cakes is surprising because of the low quality. it looked as though a child came in and made them! beyond disapointed! my friend ordered an absoutley gorgeous 2 tier rose cake from here and i guess they only put effort into ordered cakes instead of whats on display. ill take my chances somewhere...