Folks, Papa Johns has been out GoTo Pizza for years. In Huntington Beach customer service was hit & miss. Today, we were helped by Tristan, Kool dude made our pizza just as ordered and possibly for the very first time in the history of ordering pizza it was hot 🔥🔥 hot hot like we like it. People often, will be quick to give a review or comments when they are not pleased or simply to be A holes. I am not that guy, a little gay perhaps but never give a review that is not deserved. This guy Tristan, this shop deserves my positive comments. Also, first time witnessing an absurd act from an Uber driver old woman. She messed up order from Little Caesars, stopped at convenience store to buy drinks, apparently diet and wanted to exchange drinks here, yet Papa Johns did not carry that brand. The audacity to come into a totally different business is crazy. In closing, Soldiers I am a new Barber @ My Barber 5953 Yadkin Rd. providing you cheaper than post haircuts to you our military so you will have that extra cash for ordering Pizza from Papa...
Read moreUnfortunately a door dash driver left the store at 16:33 and did not arrive at my residence until 17:18. I live 6 minutes away, and while I understand a couple individuals may have orders before me it is unacceptable to me that it should take an extra 37 minutes. The pizza was room temperature, the papadia was slightly warm in the center, and the bread was hard. They left the food on the side door (not the front door like all other people who have delivered food to my house) and didn't knock. I have NEVER had a problem with employed drivers. I will no longer purchase from this Papa John's due to their use and poor service provided by door dash. I do not blame the manager. I do not blame the workers. If the owner is reading this, know that you have lost a consistent customer and potentially many others who have had an unacceptable experience with a third party. Using door dash is damaging your bottom line. This order was purchased through the Papa John's application...
Read moreAfter receiving my order i was looking at the rear of the store and i noticed two associates entering the store. I watched a girl come in the store and walk straight to the cut table and then to the makeline and made a pepperoni pizza. I asked the cashier was she the manager, and she replied no the girl that walkes in was the manager. I was shocked at what i saw and spoke to one of the other managers which was a gentleman, after telling him the situation he then called the girl in which im speaking about to the front and then walked away. I explained to her what i saw and she tried to say she did wash her hands and i told her she didnt. When i walked out the store i noticed that she walked to the end of the make line to the sink and she washed her hands but i thought she said she washed her hands wow. I hope its on camera so she could do better i almost canceled my order...
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