Royal Stix Asian Restaurant — Restaurant in Fayetteville

The five stars is because of Sharon. She is ALWAYS so friendly and tries her hardest to give good service. I never see anyone helping her in the front which is a shame. I hope the owners know how blessed they are to have such a kind worker. Thank you, Sharon! As long as you work here, my family will always choose Royal Stix.

Edit in response to the owners: I left the five stars and stated it was specifically for Sharon due to reviews I've seen that are saying she moves too slowly. I understand times are tough for the restaurant industry which is why I was giving Sharon her recognition for trying her best. It does not sit well with me that instead of just being thankful for a five star review, which reflects well on your restaurant as a whole, you felt the need to snidely say "all your employees deserve five stars." While I'm sure that's true, how about you show appreciation to your employees by giving them raises and more assistance?

The quality of your food is the same as any other restaurant who serves this fare—three stars at best. It is the customer service skills of Sharon, who is the face the public sees when they enter your establishment, that earns your restaurant five...

Great food service was not good like it was the first time. First time I came for the first time and spent over $50.00 spent over $50.26 today didn’t even know there were coupons available and they weren’t offered either by the hostess at the front desk. We placed an order I then added chicken egg rolls to the order the order was brought out. I then had to ask them did they put the sweet and sour sauce in the bag that was stapled told oh no here it is. I didn’t go in the stapled bag. After driving 30 minutes back home to only see my egg rolls weren’t in the bag. I called back up there and was told by Scott yeah there seating here no apology whatsoever I proceeded to ask him how come we weren’t offered to use the coupon attached to the bag he said u didn’t ask for the $10 off then he hung up. I called and ask to speak to the owner or manager and was told there was no one there. I then ask Scott did u hang up while I was talking he said yes we’re busy and hung up a 2nd time. When I spend this kind of money and then all of my items are not in the stapled bag and then the cashier gets smart and hangs up you don’t need my business. I a refund money back for my...

THE CUSTOMER SERVICE WAS HORRIBLE!!!! WE RINGED FOR THE WAITRESS OVER 5 TIMES AND SHE WAS NOWHERE TO BE SEEN AFTER SHE GAVE US OUR DRINKS!! This rude white guy TOLD us where to sit and acted like he had a problem with me asking to sit at a certain table he sat us at the very BACK🤔 The vibes in there felt very disrespectful. There were FOUR guys seeing we needed service NOBODY CAME to check on us just nothing they LITERALLY just LOOKED at us!!!! They were smirking at us not getting any service and STILL didn't help!!! I've NEVER felt so disrespected at a restaurant in my life to be honest and I will never eat there! The tables were too small so we couldn't really move the menu around and not to mention it was unorganized!! It was just VERY unprofessional the two white waiters acted like they had a problem with everything we did and I was so upset I just got up and left! The manager or well I don't know who he was tried to make it up to us but I wasn't having it I had had enough. The waiters seemed really racist to me and I was VERY uncomfortable. DON'T eat here. This restaurant was A SERIOUS...