The Honey Baked Ham Company — Restaurant in Fayetteville

If you're single 68yo senior on a fixed income no need to try and buy half pound of ham or turkey because they can't be bothered with giving customers what they need for their Thanksgiving or Christmas, first time in 20 years I don't get to enjoy what I've had due to company rules. Thanks for ruining the holidays. I called customer service and receptionist, who took my number and said someone would be in touch , but nothing yet. Well, it's been a week since a call to the corporate office, and no one has called, so it seems this company could care less about customer service. Give them your money if you don't care how you're treated, I know I'll never spend any of my hard earned money there ever again. Well it keeps getting better, emailed address provided and both times it comes back address not found. I even copied and pasted and still...

I stopped in today to grab a couple of ham sandwiches for myself and my grandmother. I have not been inside a honeybaked ham store in many years. The atmosphere inside the store was very nice. They had a display on either side with grab and go items as well as frozen items. Anna, who waited on me, was very sweet and personable. She explained the reward points and the buy one get one sandwich offer at the bottom of my receipt quickly and clearly. I don’t think it took even two minutes for my sandwiches to be ready! I made it home and took a bite of my sandwich and man was it was delicious. I really enjoyed the hickory honey mustard sauce that I asked for on the side. The croissant was soft and the toppings were all fresh and tasty. I even received some coupons in the bag to use later. I will definitely be...

I tried to use a gift card online and was told that I would have to come in to use it. I then went into the store and tried to use it as directed and met with a very rude response from the cashier who basically rolled her eyes and and shrugged her shoulders when I asked why I wasn't able to use the gift card. I was then told that they couldn't take the card because they didn't have a 2 payment card system. Although the manager apologized for all of the miscommunication nothing was said about the rude cashier or no attempts were made to make it right. I don't do rude businesses even if they are in my community. They need to start giving out proper info to customers and they need to retrain...