Culver’s — Restaurant in Fenton

I was in the area on an errand and thought it would be a good idea to grab some Culver's and boy was I in for a ride. So it starts when I placed my order at the drive through speaker. I ordered a mushroom and swiss as well as a 4 piece basket of tendies. The person taking the order sounded normal so I assumed things were going well. I could not have been more wrong. When it was my turn at the take-out window I was greeted with a skeleton of a boy wearing a Casio watch from the 80's that would have been normal size on a regular person but may as well been a hula hoop on this guy. So I gave Jack Skellington my card and he in turn put a sticky note on my mirror to indicate which order I was. I then squeezed into a parking spot to await the freshly cooked treats and was met with a bag of wretched stench. I was shocked to discover that my tendies were none other than the maggots of the sea; shrimp. Frustrated, I went through the drive through again, all the while getting a fresh look at how they placed my crinkle cut fries upside down in the bag to allow them to litter the bottom of the back like all the happiness that dropped from my soul. I spoke into the lifeless speaker when I was repeated the flavor of the day again like I was some new chump ready to be duped. I relayed that I was given sea bugs instead of tendies and was told by the inanimate object that it was sorry and to pull forward for a new order number. When I saw Gumby again at the window I was greeted with, "I don't understand how this could have happened" in the most smarmy of tones. So the the spark of rage was lit. At this point he tried to put the sticker on my mirror and those weak limbs just couldn't handle it so I took the sticker and put it on. I then waited for the rightfully deserved chicken strips with just a small amount of anger bubbling. When my order was brought to my window I was met with stereotypical jackass teenage boy with my food. Then it happened. The kid had the balls to say " Here are your tendies. Merry Christmas" in the most sarcastic tone i have ever heard. I lost it. I was speechless for a good 1 count and I could not contain the anger any longer. I ended up saying something I should not have said and my wife was forced to suggest just leaving as she knew I was on the edge of being the next butt on Youtube. That guy never is someone you want to be. So I took my fury with me and left. Never have I eaten a meal with that much vexation in my heart. So yeah, ...

I love coming into Culvers. About 2 weeks ago I was in Culvers and a girl her name was Renee I believe was able to communicate with me. I am deaf. I was having a bad day and I just needed someone to talk to. She noticed me giving a note to the cashier and asked if I was deaf. I told her yes and a smile played across both of our faces. She then took my order and made sure to deliever my food. She could have just left me there with no one to talk to but she stayed and made sure I had everything I needed and checked to make sure my food was to my liking. We talked for awhile and she said she should go so I could enjoy my food. When I was about to leave she made a point to talk to me again and make sure everything was great and asked if there was anything else she could do for me. I have never been to a restaurant where I was treated with such care and compassion. She treated me like any other person, not like someone with a disability. I watched her take time to talk with other people and help them with their trays and get them things they didn't have. She deserves a raise or a promotion or something. I wish I could see her again to express my gratitude. I was in there again today only to be disappointed that she wasn't there and my order was made wrong. I can't complain no one there could understand me. But when I was there today no one took the time to stop and ask me how my meal was. Or offer to take my tray like she did. I'm proud to say that Culvers has amazing people working in there restaurant who truly care about the...

We ordered in the drive thru. It's an order that we order all of the time for the 4 of my family members and the total was about $5 more than usual. I let the cashier know this and she went over the order/total at the window..who am I to argue...because what she repeated was what I ordered. Well, when we got our food 10 mins later, the receipt had 4 dbl burgers on there..which what I ordered was 3 singles and 1 dbl. I didnt have time to run back in and wait however long this would take to fix the food and price adjustment. So I just ate that one, literally. At that point, it was the principal to me...she repeated what I ordered..not what was staring at her on the screen...If she would have done that, it could have been easily fixed..as I knew there was a discrepancy with the total from...