I’ve been supporting this business and visiting the food truck in Ferndale and Warren for almost a year. Literally coming here with my son almost every weekend in Ferndale. So much so the owner offer me a free meal for my bday.
Today I came and spend $40 on two nacho platters after being here last week!! They recommended trying the Jerk chicken nachos so of course that’s what I chose today. I went home and it was NOT good at all. It was spicy, the flavors were all over the place. I came back to let them know I couldn’t eat it-it tastes like a bucket of pepper and tortilla chips. I asked if I could replace it but they weren’t willing to. I’ve never had any issues here and I’ve been here literally no less than 20 times.
The owner, who was on the phone said she doesn’t remember offering me a free meal of course. I just wanted to jog her memory that I visit frequently but she didn’t care. No loyalty to the customers who are loyal to you. It’s not about money it’s about principle, I didn’t want a refund just some edible nachos. I attached a pic so you can see I didn’t eat them just a waste of money.
Unfortunately I won’t ever come back and I’ll let my friends who I’ve sent there to do the same. I only support businesses that acknowledge and appreciate their customers. I’m literally a regular and that’s how you treat ppl? No thanks , zero stars for...
Read moreJust left the Nacho Grill and the food was simply incredible! We first saw this food truck while driving by. I looked up their menu online and found their offerings strange: BBQ Brisket Nachos? Chicken Shawarma Nachos? It took us a while to warm up to the idea but after the experience we just had, we’re so glad we did! We had one of each mentioned above and both were simply delicious! You can taste the quality, care, and attention to detail in each individual component. We also had the Green Apple drink and that was amazing too. Anyone else who is on the fence like we were, “don’t knock it ‘til you try it”! I must also mention that I was greeted with a smile and the highest level of customer service which was the cherry on top. We...
Read moreI am so happy I found this place. I love nachos. These nachos were awesome. Everything tasted fresh. they made everything to order. I got the loaded veggie nachos and they tasted so good. Everything meshed together so great. I really liked the chips they served with the nachos. They were crispy, but not the flimsy chips I'm used to. I like the chips had a good crunch, but didn't fall apart when you bit into one. They also will set your food up kit style if you don't plan on eating them right away. I couldn't wait so I ate while there. It was a nice day out and they had a couple of tables and chairs set up, so I sat and enjoyed my food. I would highly recommend checking them out. Definitely trying again when...
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