Arby's — Restaurant in Flint Charter Township

Love the 5 minute wait for my chicken sandwich to be cooked, only to get home and see they didn’t even put it in the bag! So what was the wait for??? Call up irritated with the whole situation only to be told that yep they just forgot to put it in there! I return to the store to be greeted with it was my fault my sandwich wasn’t in the bag! The sandwich takes time to cook is what I was told even though I waited the time they told me to wait and was handed my food and told to have a nice day but yeah my fault for assuming I had all of my food! The manager definitely needs 100% more training he has absolutely no customer service skills or conflict resolution training at all! I asked for a refund on the one meal they for got since I had to make the 15 minute trip back up to the store and was told I needed to bring all my food back for a refund, no compensation no nothing absolutely disgusting manager! I will not be returning to this Arby’s ever! I’ve worked in fasted food for 10 years and would handle a situation the way this manager did! So...

Went to pick up a door dash order. The manager off the bat was very short with me and rude. She proceeds to push the customers food across the counter and said "you're all set" and walked away. I noticed the name on the receipt didn't match my door dash order. So I asked her if she's sure this is the correct order and she pushes the customers bag of food closer to me and says " I said, you're all set" very rudely. So I take it to the customer and sure enough, it's the wrong order. I call the store to let them know it was the wrong order and sure enough it was the manager. Who continues to be rude to me. I told her that she made a mistake by not confirming the correct order and she proceeds to insult me by saying that I don't know how to read and saying it was my fault that she received the wrong food. I will never go back to this location and urge others not to. There is no reason for an employee, let alone a manager to talk to another person so rudely. And to...

The last time I went there is the last time I will ever go there! Unfortunately stopped in there for what I thought was good fast food. But I was wrong. I lost the work day because of them and got sicker than I've got in a long time had to run home just to spray out of my ass for a day and a half because of the chicken cordon bleu! Thanks Arby's for your full service of getting me gut-wrenching sick! Disgusting cleanliness. And this is after you revamped and upgraded your location? You need to revamp your employees teach them how to cook chicken. Never again for me! Ruined it for all Arby's that name is branded! Also you might want to take a look at you reviews I see many low star values for your service people there. Apparently management is dropping the ball on hiring halfway decent help. It won't change my opinion on that location though disgusting food cooking service will never be repeated by my visit. Absolutely never again! You...