Biggby Coffee — Restaurant in Flint Charter Township

Wow. Just wow. Walked in to two folks in front of me trying to order 2 cups of coffee. Apparently there was a communication barrier as the cashier could not comprehend that the customer wanted an extra drizzle of caramel across the top of one of the cups of coffee. She (the cashier) then had a very difficult time processing payment on their order and after waiting for over 5 minutes for this seemingly simple transaction to be completed and the cashier still not being done with the folks in front of me, I asked one of the other two people standing behind the counter if there was a better time for me to come back, when the cashier might be better equipped to process an order. They both looked at me without a glimmer of understanding. At that point, I gave up and left. After all, I only get about 30 minutes for lunch and I had already wasted 1/3 of it with no hope of being waited on in sight.

Please let me know when you are able to hire staff with higher level abilities.

This was the second day in a row that I tried your place of business. Yesterday, I told her to just forget about toasting the bagel on my sandwich since she burnt the first one and was trying to remake it. Again with no sense of timeliness or...

had to adjust my review. went in today first thing as soon as i walked in the door i slipped and twisted my back which is not good as I'm having back surgery in 2 weeks and i have a bad hip but the mats were 2 ft from the door. lady looked at me and said i was the second person to almost fall.

i moved the mat to the door and told the ppl behind the counter. and they didn't care. not one person said hi or cared that i almost fell. the last 2 times I've been in the drinks have no flavor but are full of huge chunks of ice in them it's been a waste of money to go in there lately.

the girl handed us our drinks and my wife's was a small when we ordered all 20 oz she fixed that immediately so not a big deal but i hurt myself bad and they didn't care at all

and i think they need to change the blades in...

I love Biggby Coffee, really. The sweet foam and other iced lattes are a favorite. I dislike how spices are used. If I’m having a pumpkin spice latte, I want to be drinking coffee complimented by and infused with those warm spices. I don’t want to be drinking a coffee full of spice floating around in it. I leaves a gravelly feel and a metallic taste. I ordered what was supposed to contain flavors of honey, vanilla, and cinnamon, but I can’t taste anything but cinnamon because there’s an unnecessary and excessive helping of it atop my latte. Only a dash is needed. A little cinnamon (like many spices and herbs) goes a long way. A great barista knows how to balance multiple flavors and not overwhelm a customer’s taste with one powerful flavor (unless outlined...