Torch Bar and Grill — Restaurant in Flint

As some background information, I've never been to a bar before even though I'm of age, and my friend highly recommended this place to me. She hyped me up on it for 3 days (we didn't realize they closed on Mon/Tue).

Today we got there and I was into the vibe, it wasn't crowded or noisy., just some background chatter and comfortable music. We ordered drinks and food, while I suddenly realized I should check if the bar takes tap to pay or would allow me to enter in my card information to pay. The waitress informed us that neither are possible and while me and my friend tried to figure out options to pay, I left $20 dollars with the waitress to just cover as much as I can in the meantime, before we even finished are first drinks or got our food.

We shortly left to go get cashback or find another option, when returning to the bar we were told that the waitress dumped our drinks out (claiming we drank "well over half of them" while, for mine that was true, there was over 2/3 of the other glass full. We ordered another round, and received our food that was rock cold.

After paying the bill in full, and tipping a low amount, the waitress Kayla B. proceeded to run out in to the alley and scream at us about tipping so poor even though we supposedly "ran out on the tab" (that we paid). She also told us to "never come back". Which is probably the case.

I was disappointed in the quality of care from the waitress, but due to the circumstances I can't speak much to the quality of the food (it was cold and old, and the waitress gave no option to reheat or had any care whatsoever for our stay.)

Beer was beer, tasted fine. I have no real complaints about anything as I can tell, but this review wouldn't even be posted if it weren't for the unprofessional and...

Update... We came back this past week to try out the menu. Very disappointing. There was absolutely no flavor or taste to anything that we ordered. Why wouldn't the cook season the fries or burgers? The fries tasted like cardboard and the burger was awful. The bun was soggy and not even toasted. The burger meat was bland and undercooked. The only upside is the service and waitstaff were professional and prompt throughout the entire visit. At this point, we both stated we would not be back for another visit as did the other patrons we were with.

Feeback to the owner and is find new management because the standards have not improved over time and will not with the current staff. The Torch has the ability to be a staple in the community once again, but the restaurant needs a good cleaning and better standards for food.

I have been a long standing, faithful customer of the Torch for years. I have always stood by and considered their burgers, best in Genesee County. It had been since July since we stopped in and decided to grab a burger. Very much night and day from our previous experiences. We sat by the stairwell leading towards the bathroom due to limited seating and during our meal, could smell the restroom stench the entire time. We were bothered by knats the entire time and our meals that had been phenomenal in the past were very subpar. Our burgers, ordered at medium rare were partially raw and the fries were overcooked. The wings were in fact still good as well as our drinks. For those two items, we gave the two stars. Would definitely go back but not in the near future until better housekeeping is done and better...

UPDATE: We went to the Torch bar for lunch. We ordered two burgers, a bean burger, a basket of fries and onion rings and the total came to $36. I know this is a personal Flint favourite, but I don’t think I’ll be back again. The bar smelled like rotten dish cloths - probably what they clean the glasses in behind the bar. The burgers were ok. The French fries were gross. The onion rings were the best. I think something was wrong with this soda machine as my diet drink didn’t taste that great. The menu needs to be updated as they no longer serve chili or boca burgers. The steps into the Torch had dirt, feathers, broken concrete and some goo that looked like blood. I would give the inside a 1 star 🌟 and the food two stars ⭐️ ⭐️ The food has definitely suffered since the last time we were here.

We ordered a Torch and Turkey burger, a basket of fries, a water and a Diet Coke. The whole meal came to $18.17. We had to wait probably 15 minutes for our food. The food was steaming hot, the burger was delicious but the turkey burger was dry. I had to ask for more coke for my son. The waiter wasn’t overly friendly but you don’t go to the Torch for the service. You go for the burgers. I’d recommend avoiding the ladies bathroom which is downstairs. The door didn’t lock and if two people were in the bathroom at the same time, you’d have zero privacy even despite the curtain in the...