Dairy Queen (Treat) — Restaurant in Flora Township

We were headed to Chicago for vacation and then heading home from vacation a week later and ran into issues both times. The first issue was the DQ employees were closing at 7:37 when the sign said closing at 8:30. On the way home, we arrived at 7:15, we were told that only cones and sundaes were being served. The sign still reads that it closes at 8:30. I asked one of the two employees, why a blizzard couldn't be made. The first response was that they were closing. I said an hour early? The employee said they are now closing at 8:00 pm instead of 8:30. Then, proceeded to explain that they needed to clean up, which takes 2 hours. I noted that you should offer the menu until closing time and then clean up. The employee then said they were short staffed and minors and had to be home. These two instances will be the last time that I ever...

The absolute worst dairy Queen I've been to. Dairy Queen was supposed to be the end to my epic vacation and well, that didn't happen. They cheated me out of my ice cream. It was a big empty space in my ice cream so I didn't get as much as I was supposed to get. I was rushed when I was trying to figure out what to order and I had a couple questions. Both people behind the station was rather rude. Not to mention I don't think they put all my toppings on. I've had more exciting treats from other locations. I'll never visit this location again and we'll be writing corporate. I prefer to write corporate directly as opposed to reaching out to that franchise owner as you all suggested in previous reviews. That franchise owner does not care about...

If I could give them -10 I would. I cannot believe e that in 2022 in Northern Illinois I just experienced what I did. My son-in-law waited in line for almost 30 minutes. The clerk literally washed dishes while we were in line. There was another clerk helping a large order. As soon as we decided to step out of line. She started taking the order from a group of white women that were behind us. All the time that we were in the line she never acknowledged us. I asked her for manager's name but she didn't know much information. My husband asked her for her name, but she would not give it. I will be contacting DQ's corporate...