Rapid Fired Pizza — Restaurant in Florence

This place has revolutionized pizza. I was SO skeptical about what is basically a fast food pizza joint that I passed multiple opportunities to go here. Boy was I wrong! It functions just like a Chipotle or similar burrito bar where you go in, get in line and choose your toppings being applied as you move down the line. Best part? Add all the toppings you want, same price! Right off the bat I was very pleased to see a hand sanitizer dispenser right there in line for you to use, I personally really appreciate this. Next thing noticed is the topping bar... SO MANY CHOICES! I'm talkin Different sauces, different sausage types, cheese types... diced garlic, anchovies (BLEK!), veggies, seasoning additions etc. etc. Maybe you don't want pizza though? You don't even have to choose pizza sauce! They have BBQ, alfredo and more to choose from, they thought of it all! So you choose all your additions as you move along and then your pizza goes in the conveyor oven. There's even a small craft beer selection at the register. You pay, get your drink cup and in 2 minutes your pizza is handed to you fresh and hot out of the oven. This is where I thought I'd be let down but man did it look good. Then I discover the sauce bar by the drink station, they offer like 12+ sauces you can pick from to add on or dip with! So far I was loving this, then to top it off they have one of those high tech drink machines, Mug root beer with cherry or vanilla added? CHA CHING! So now the taste test... WOW! This fast food pizza is better than 90% of the pizza restaurants around town, I know because we've tried them all. I really expected bland flavor from cheap ingredients and I got the total opposite, it was delicious, all of it. I ate the whole thing it was so good, granted this is like a 10" personal type pizza. I chose the thin crust but they also have pan available. Cannot recommend Rapid Fired Pizza enough, it was awesome start to finish. Will be...

This is a good pizza restaurant, a bit of a "Subway" style of ordering. You can select one of the menu items, add to it if you want, or you can choose only the items you want/build your own. The food was good. The staff was courteous and relaxed. The only thing I saw that I didn't like is the restaurant seems a bit dusty, or perhaps it's from flour used in the dough. Anyway, it seems to have built up quite a bit.

Updated October 4, 2020

We visited at approximately 1-1:30 pm. There was quite a large group ahead of us, (7 or 8 family members), so we waited outside until the line had pushed forward. The cue is not well designed and meets nothing close to “social distancing” standards. The group ahead was not the only large group either. A man, mask on his chin, behind us proceeded passing us by after we had paid. The large family was waiting in front on the drink dispenser, each crossing back to get his/her food, individually. The man who had passed us, mask on chin, now had his mask off completely and was gulping soda as we had to squeeze past with our uncovered food.

The whole experience was complete dining chaos. It would be better to limit the dine in patrons to 2 persons, offering carry out for everyone else. And the cue should be longer, continuing outside, when it gets that far, and it should not snake back cramming patrons into a crowd.

Seriously, with a 41 person limit posted outside, this restaurant is not following any guidelines. Although the food is good, if you don’t like this type atmosphere, stay away. I wouldn’t even order for pickup/delivery at this time. I said to my spouse, “if we don’t get COVID here we won’t...

Edit: Just want to add upfront that if you're dairy-free and there's a Dewey's Pizza near you, go there instead. I haven't been back to Rapid Fired since I wrote this review 9 months ago. Recently, a Dewey's opened up near me. They have dairy-free cheese and every single staff member I've interacted with, no matter their age or experience, has taken it very seriously. I've never had an issue there. Rapid Fired needs to take notes.

Original Review: I love this restaurant when I actually go there. The employees are always friendly and my food is always good.

The reason for my one-star review is because there’s always a problem with my food when I order through DoorDash. It’s always cold by the time it gets to me, but that’s not a huge deal. The biggest problem is that I order vegan cheese but the pizza almost always has mozzarella on it. I usually can tell right away and I get a refund from DoorDash. But I’m almost nine months pregnant and I ordered a pizza with vegan cheese yesterday. I was so hungry and dizzy that I ate half the pizza without realizing it was mozzarella. I’ve been throwing up for two days now.

I understand that the vast majority of the pizzas will have mozzarella on them so the employees are likely not even paying attention when it says vegan cheese and I understand that they probably don’t feel like they get paid enough to put much effort into their job. But if they can’t be bothered to get the ingredients correct, then don’t allow DoorDash orders. They need to pay attention because someone could get...