Burger King — Restaurant in Florida

I didn't want to put any stars to rate at this time because up to now I only had but great things to say about this burger king, but the review will not post unless you rate it. There is a manager there named Jack who is wonderful with the customers and when he's there everything runs smooth. However, the last two times I was there were unpleasant. Today my order got messed up. They gave me two whopper juniors instead of chicken sandwiches and instead of going back to return it my son and I decided to eat it. Mine had a piece of paper stuck to the cheese and I almost ate it. I had to throw up. I Took a picture of it. This is the first time I don't get a receipt so I looked online and found the number. It went straight to the customer care and the lady said she would send me coupons as an apology. I kept emphasising that I just want management to know that this has been the best burger king up to now that I am seeing new staff members and they are not paying attention. They were also giving me a shake instead of the desert. I have a feeling that the managers Jack and the other gentleman that has also been a manager there for years, were not...

Great customer service that is why I give 2 stars other than that, the place it's not easy to get out from,the hedge makes it difficult to see incoming traffic. The food compared to Puerto Rico its awful. I am a pickle lover and these pickles were not great not even good, the fries were somewhat soggy different then what I'm used to, tasted like real potato which I happen to love but over all the whopper was not whoppering, sad because it is my favorite burger. Coming from Puerto Rico whrre the Whopper I'd amazing, but this one here makes me not want BK any longer. I hope that this is just this BK only. If you want a great tasting g Whopper which is both delicious and Big Puerto Rico is unbeaten. surrounding area was dirty. It would have been 0 stars but at least Customer service was great. Employees were friendly and courteous.

Customer service 5 stars Whopper 0 stars Taste of whopper 2 stars Size of Whopper 1 star Area cleanliness 2 stars Soda 5 stars Fries 2 stars Taste of fries 5 stars. Packaging same as all BK 3 stars due...

I can see they are remodeling and trying to get things back off the ground but the quality of the food at this location isn't that good. First off the fries give off an aftertaste and I bought a Whopper JR and it wasn't of the quality that I expected. I bought Cheesy Tots last time I ate here and I ate one and almost threw up in my mouth. The tots were very hard and crunchy and too hot to eat as the frying oil was still on the thing as if the oil popped in my mouth, when I could actually stomach one, It felt like vermin mixed with hot oil and cheese, bottom line, I asked for my money back and let the manager know about the quality here.

Not to mention the service here isn't good

I predicted that this BK will close before the remodeling but I was wrong. They need to make the food fresher and have...