Le Grand Electronics — Local services in Miami Lakes

I am writing to express my deep disappointment with the recent service we received from Le Grand Electronics. In the past, we had a technician who served us without any issues, and we were satisfied with the service provided.

However, today we had a vastly different experience. A different technician showed up, and without providing any estimate, went ahead and executed the service. Once he was done, he presented us with an invoice that included charges for parts, labor, and an unexpected "service fee" (which turned out to be a 'show up' fee).

To add to our surprise and frustration, we discovered that this technician is also the owner of the company, Juan. This experience was very upsetting and felt quite unprofessional. We expected transparency and clear communication, especially considering our past positive experiences with...

Called and got an appointment. The tech confirmed my appointment that morning (he said he would be arriving between 11 am and 1 pm) but then he never showed. He did not called to let me know that he was going to be late. After 3 hours of waiting (it is already 4pm) after the appointment time, I called them and they still could not tell me when the repairman would show (if at all). I cancelled the service call and decided to go with a repair company that can actually keep their appointments - or at least tell you when they are...

Please do not go to these thieves. Charged me over 1,000$ to fix my ice machine. Over 4 months of going back and forth because they kept on returning it broken, trying to charge me more and make more excuses for why it isn’t fixed. The owner doesn’t care and doesn’t want to repair the issues. Do yourself a favor, and find a normal company. We will be taking...