Carrabba's Italian Grill
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We came in yesterday and ordered lunch. I came with my husband and 3 daughters. We had appetizers and kids meals as well as ordering our own meal. Our appetizer of Rosemary fries came out and they were excellent. They served my kids meals with the appetizer. Then we wait and wait and wait. No refills. No one’s checking on us and our food did not come out. The order was placed at 12:44 and at 2 they food had not come out. By then my just turned 5 year old has already ate and had it with the wait, she wound up on the floor under the table. So we flag the manager down. She says our food is coming right up and we ask her to box it, we need to leave, she says she’s comping multiple things off my check. 20 minutes go by before we get our boxed food. I had ordered the salmon, it had like 1 tomato cut in half in there with it. My husband ordered the chicken parm and when we got home he literally only had a piece of chicken in a box. No pasta, no sauce, just a piece of breaded chicken. The only meal that was comped was my own meal. And she gave us a coupon for a free kids meal to actually come back and spend more money, as if we would come back after this experience. We didn’t even get our complete order. The tab with tip cost $130 and we left the restaurant without ever even eating and when we got home, we found our meals to be incomplete. And the server decided to throw in a complementary dessert to make up for the troubles and she put in a cannoli and let me know that it was her favorite dessert, which is why she put it in there. And it’s Mother’s Day and I hate cannolis and nobody asked me what I liked. Nobody even kept our drinks full. We were flagging down other servers just to get a drink. All in all absolutely shitty service, all in all absolutely not what should’ve been done when it came to handling my bill! I can’t believe we spent money on that. To come home and not even have the meals that we paid for is absolutely beyond me and completely unacceptable. And when we came in, they were not slammed. There was less than a five minute wait. Honestly, we shouldn’t have had to pay for anything but our appetizers and our kids meals and my glass of wine. And honestly, that one glass of wine was the one thing that kept me from blowing my lid in that place. We will not be back and this is not the first time Carrabba‘s has burnt their bridge with us. Couple years back their bar smelled so bad. I walked in and almost vomited so there’s a history here not really impressed.
Ali DeeAli Dee
00
Carrabbas is a place I've been visiting all over the south for over 20 years. Has it been hit or miss? Not really. They are usually pretty spot on with service and quality taste... however. Our server was attentive... TOO attentive. He came by every 3 minutes to check on us. It was great... at first. The second we got our meal and we are enjoying our wine he tried to get our phone number to look up our account. My mouth was full of food... not the best time. This is something that should be handled before or after the meal. NOT during! My husband and I got frustrated and asked if we could please enjoy our meal first. He left but still came every 3 minutes to check on us. It became obnoxious. I believe he was making up for forgetting to put in our appetizer, which came out with our meal due to being reminded and the meal order was already put in. Based on the food this should be a 5 star review, but the service was too invasive and mistakes were made. My husband ordered the upgraded steak medium rare, I had the smaller less thick cut rare. Our steaks were cooked at the others preference. Very disappointing for my husband as he was hungry and the one paying the bill. So my husband got a smaller steak due to yet another error on the servers end while I got the big one which made me feel guilty. On top of the mussels being forgotten and the waiter being past annoying we didn't complain. We knew it would only cause a bigger amount of attention that we did not want on our rare date night together.
Sky ElderSky Elder
00
Nearby Attractions Of Carrabba's Italian Grill
Suntree Square Shopping Center
Nitro Sushi Food Truck
Lake Washington

Suntree Square Shopping Center
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Nitro Sushi Food Truck
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Lake Washington
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Nearby Restaurants Of Carrabba's Italian Grill
Amici's Italian Restaurant & Pizzeria
Time Square Diner
Mi Jalisco
Toyo Sushi & Asian Cuisine
La Crepe de France - Suntree/Viera
Arabesque Flavors of the Middle East
Nature's Table Suntree
Whiskey Row Suntree
Celo's Mediterranean Bistro
Time Square Pizza

Amici's Italian Restaurant & Pizzeria
4.4
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Time Square Diner
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Mi Jalisco
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Toyo Sushi & Asian Cuisine
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Basic Info
Address
7620 N Wickham Rd, Melbourne, FL 32940
Map
Phone
(321) 253-0991
Call
Website
locations.carrabbas.com
Visit
Reviews
Overview
4.3
(789 reviews)
Ratings & Description
Description
Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting.
attractions: Suntree Square Shopping Center, Nitro Sushi Food Truck, Lake Washington, restaurants: Amici's Italian Restaurant & Pizzeria, Time Square Diner, Mi Jalisco, Toyo Sushi & Asian Cuisine, La Crepe de France - Suntree/Viera, Arabesque Flavors of the Middle East, Nature's Table Suntree, Whiskey Row Suntree, Celo's Mediterranean Bistro, Time Square Pizza
