Domino's Pizza — Restaurant in Florida

Title: Disappointing Domino’s Experience: Delivery and Food Quality Fall Short

I recently placed an order with Domino’s and spent $54.35 on a Philly Steak Pizza, an 8-piece boneless chicken, Chocolate Lava Crunch Cakes, and Cinnamon Breadsticks. Unfortunately, my experience was far from satisfactory.

To begin with, when I tried to open the pizza box, the lid was so pushed in that it was deformed and difficult to open. The toppings had smeared all over the inside of the lid, making the pizza look incredibly unappetizing. This lack of care in packaging was a major disappointment.

Regarding the pizza itself, I’ve noticed a significant decline in quality. When Domino’s first introduced the Philly Steak Pizza, the flavor was much better. However, in the past year, the taste has deteriorated considerably. The once vibrant and delicious flavors seem to have faded, leaving much to be desired.

The 8-piece boneless chicken was another letdown. The quality and flavor were both subpar, failing to meet even the basic standards of what I’ve come to expect from Domino’s.

The only redeeming factor in my order was the dessert, which was just average—nothing remarkable, but at least it wasn’t as disappointing as the rest of the meal.

In conclusion, spending $54.35 on this order felt like a waste, given the poor food quality and lackluster delivery service. Domino’s seems to have fallen behind in delivering even an average restaurant experience, and I hope they address these issues to prevent further...

I placed an order online yesterday and after waiting for over an hour I decided to call and ask where my order was. I was told that they canceled it because it went to the wrong store and that they had called the other store to let them know to call me and process the order. I called the other store and they told me they had called me ( they had not) to tell me they were going to be processing my order. I asked how long would it take as I had already been waiting for over an hour. They said they would have to put on a new order in and start the process all over again. Since I was hungry and didn't want to wait I told them to forget it. Today I got notification from by bank that there was a payment made to the first store so I called and asked why they processed the payment if THEY had canceled the he order... The manager "SAM" told me the credit would come in "a couple of days". She could not tell me why they process my payment if they canceled the order themselves. When I told her it wasn't fair to make me wait to get my money back her only response was that she didn't know how their POS system works and there was nothing she could do! NOT ORDERING FROM...

On Sunday Easter night, after a long day, we ordered carry out at this location. I walked in and said it was for Eric. After looking for the order, the manager thought our pizzas were given to the wrong person. He was a tall thin, with facial hair, and always multi tasking kind of manager. He immediately took ownership and refunded the order and proceeded to get the order remade. Turns out, after he remade the order, I realized that it wasn’t ours since we ordered two pizzas. I looked at my order confirmation and realized that we ordered from the wrong location. So not only did the gentleman manager take ownership, refunded the check he thought was mine, he also remade the food within 10 minutes, when it turns out it was all my fault to begin with. We feel so bad that it was our fault, and yet he made it feel like it was okay,. He offered to Make it there too but we didn’t want to take even more from him, and screw up another location too. He’s a great manager, and we appreciate his patience with us. We order from this location on a regular basis and will continue to do so. Thank you for being so kind even though it was the...