Domino's Pizza — Restaurant in Florida

Update

Ordered the new cheeseburger and chicken taco pizzas, as well as the ExtravaganZZa. All three pizzas were swimming in grease, to the point of soaking through the boxes. All three pizzas were inedible. We gave feedback on the app, and we were offered either 60 points (1 free pizza) or 20% off our next order. There was a third option that said "I don't want either of these options". Thinking that it might get us some further help, we clicked it. It closed the feedback portion and just took us back to the app. We then submitted a complaint via email, to which we got no response. We will not be ordering from them again.

Recieved an email from the General Manager Ruth. She apologized for the quality of food and offered to replace our order and try to redeem the bad visit. We decided that we would give them another chance. So we called and placed our order with Bailey. There was some confusion regarding the credit, but Bailey quickly offered to call the manager, and shortly he returned to the phone confirming the credit and ready to take our order. When our order arrived, it was correct except for one of our pizzas. It was supposed to be thin crust but it arrived as hand tossed. Even with this mistake, the pizzas were great and we are glad that we gave then another chance. Ruth and Bailey are...

Extremely disappointed!! Just spent $49 on 4 oven baked subs (chicken parm, bacon chicken ranch, habanero chicken & a plain steak) a large pizza (square cut with extra pepperoni & half bacon half Italian sausage) & Parmesan bread bites (free with points). Got home and the only thing that was made correctly was the free parmesan bites!! Chicken parm had 3 pieces of chicken on the whole sandwich, plain steak was practically just bread (just a few crumbles of steak), the habanero chicken didn't have ANY habanero sauce (also only 3 pieces of chicken on the whole sandwich) & the pizza was regular sliced with barely any meat!! I called the store immediately and was told they can't find my order with the order# from receipt, name nor phone number (convenient huh?!), so the young man that answered my call said he was "writing my information down for a store credit" & that "the next time I order just tell them I have a store credit"...good luck to me with that!! I tried to upload pics to this review to support my complaints, but the option is not available!!

I will just stick with Hungry Howie's going forward...do better Dominoes!! If I could've given you zero stars I would've...

First disappointment was my lack of greeting when I came in the door to pick up my order. Second disappointment was the totally disengaged and nonchalant manner of the employee who gave me my order. I asked for paper plates, I received three (for two large pizzas), and she tossed them on top of the boxes with no acknowledgement whatsoever. I asked that the plates be put in a bag, I get a sigh instead of a "happy to help you, anything else I can get you". I was never even thanked for my patronage. Final disappointment was the food itself. Dominoes was extremely stingy with the toppings on both my pizzas and they were so bland we might as well have been munching on cardboard. Bad service, bad food. I've had frozen pizza that looked better. Gosh, I wish Donatoes was in Florida! They are the real Champs of edge to edge toppings. Never ordering from this joint again. BTW, for those who are health conscious : absolutely no one in this place wears gloves while handling the food. These pizzas went into...