FUSION CLUB — Restaurant in Florida

Food was very good, service so-so. We had wings, onion rings, a burger, and the Korean Short Rib Bowl. We had the wings hot, and they were excellent. I can make better :) but they were the best I've had in this area. The classic Anchor Bar deep fried style. The "hot" was just right. Hot, but not overly so IMHO. They were the right size, the small wings that come out with a slight crunch and not those big, tough wings from old hens that no longer lay enough eggs. The onion rings were also really good. Really liked the batter. I normally like really crunchy rings, these were more like the batter you get on fish and chips. But there was some flavor in it that really worked. The burger was good but not outstanding. It's just a burger after all. The Korean Short Rib Bowl was excellent. The meat outstanding (note it's in small strips and there's no bone so easy to eat). Jasmine rice very good, and I liked the Kimchee, which also was very good but could have been a little hotter. Wasn't a fan of the pickled cucumbers. They tasted alright but were served cold (on purpose) and I thought they would be much better if they came at room temperature. To me the temperature contrast between the hot food and cold cucumbers didn't work. The service was so-so. Nothing bad, food arrived on a good pace, but the server just seemed distracted or something. It was a Sunday night and they weren't very busy so that had nothing to do with it. It was small things. Like I ordered a 32oz beer and she brought a 16oz beer to the table. I didn't understand the menu that the 32oz was for growler refills and only 16oz beers were available, so it was my error, but she should have said something when I ordered. Asked for water "no lemon" and it came with lemon. Also after the meal asked for 3 to-go boxes and she brought 2. Just little things. Definately a place...

I came to this restaurant for the first time today expecting a wonderful meal however I left disappointed and without my money. I ordered 4 meals my total was $66.88 I ordered their Ahi poke bowl and Chili for myself. I placed my order to go, after waiting for my meal I grabbed my order and went home to eat. I opened my food and to my shock the rice was old and had been microwaved to death I literally stabbed the rice and it came up in chunks instead of fluffy separate rice grains. The avocado was HARD The Mango pieces some was hard and other’ were over ripened. The portion was appetizer size instead of meal size. The chili tasted off like it had beer in it or was spoiled. On the other order the Mozzarella triangles were burnt either due to dirty grease or being left in too long ( I think dirty grease is the cause) I called Off the wagon and spoke to Stew the Manager who offered a gift certificate I explained to him that I will not be eating at the restaurant again and I wanted a refund for the food I had to throw away due to lack of quality control from the restaurant. once I asked for a refund suddenly he had to figure out how to refund me. Stew took my name and number and promised to call me back 20 mins later I hadn’t received a call so I called him and that’s when Stew gave me the run around about how it’s going to take over an hour because only the owner can refund me etc. I still haven’t received a refund.

Due to Stew’s inability to make sure the kitchen Staff sends out quality food ONLY I had to spend additional money to order food from another restaurant. If I wasn’t an indigenous woman of color Stew would had been able to issue the refund instead of making excuses.

It is currently Jun 7th 2022 and I still haven’t received a refund. Update a few days later I was...

Sad, sad day - after being a happy returning customer for the past year, we were so disappointed with OTW yesterday that we both said we'd never go back. We arrived at 6:30 to celebrate a special occasion and were pleased to see the place wasn't packed. We were immediately seat but the service seemed extremely slow. The waiter took our order in about 15 minutes, and after waiting almost 20 minutes for our order, the waiter informed us they were out of veggie burgers and hamburgers because they were slammed with a huge take out order for 50 burgers. The good news is that they were grinding fresh beef and would have more shortly. After another 20 minutes go by, our food finally comes out. The burger was literally raw - when I cut through it, meat clung to the knife and blood ran out. I ordered it medium, so I sent it back. After another 15 minutes, my order comes back and half of it is medium while the other half is well done. The fries were either hard and crunchy or rubbery. We asked the waiter about the lack of quality as we were regular customers and this wasn't normal. His response was that OTW received a large take-out order for a private party and that depleted and stretched their resources. I find it VERY unacceptable to sacrifice the quality and experience for dine in customers to fill an order that should have been planned as catering services. Sadly, we will not be...