I ordered four boxes of the new CRAZY PUFFS for dinner for my family as I was in route to the restaurant so the food could be fresh and ready for pick up as I arrived. Pick up time was at 8:45, I made it at the exact time but there was one other car currently at the window along with 4 other cars waiting on the side for their orders. As I pulled to the window and gave the employee my name he stated that the order was already picked up from DoorDash. For the record I NEVER used DoorDash before. I asked how was that possible my order shows drive thru pick up. Proceeds to show him my email. I was told that "the women that picked up the order had my code" which is in my personal email. I was basically told that I provided the women my code and she picked it up from the inside. I was offered a remake but was told I would have to wait until after the 5 cars before me were filled to receive my original order. Asked for a refund instead of cash for their mistake of course I'm having to wait 3-5 business days to post back to my card. You're better off waiting until you get to the store to make any order b/c anyone can walk-in lie and take your order for free leaving you to deal with...
Read moreHighly DO NOT recommend! I was refused service from this establishment. I went to the drive thur, ordered a supreme deep dish pizza and was told from an employee “we only have pepperoni or cheese because we about to close” this location closes at 10pm and i arrived at 9:30pm. I didn’t even finish my order all I could say was “wow ok” & drove off. I am highly disappointed. I can see them saying well we can’t do a deep dish but maybe you could take a classic supreme but they were just LAZY and didn’t want to do it either way. Then another thing the coupons I have are only for select locations like what is that! SUPER INCONVENIENT!! I just about had it with with this company as a whole. I cant tell you the amount of times this location has produced cold non-edible food, unfortunately it’s the closes one but atp I’ll rather pay extra money with another pizza chain then continue to...
Read moreIf I could give this establishment zero Stars I would. The food looks like mush, the whole store needs basic training they clearly don't know the standards of food safety the manager with the little hand doesn't have control of over his employees, what's the term hot and ready I would expect to pull up in my pizza would be ready, a five minute wait become 30 minutes to an hour wait, employees like a horse play on the clock and they want to play inappropriate music like they're at the club and Miss Cindy Lou that works in the window is clearly a baseer and needs to seek medical attention asap. People please don't waste your...
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