McDonald's — Restaurant in Florida

Worst experience ever it’s 12:05 on 8/4/25. I guess the manager took my order because she was in a purple shirt in the drive through. Let me preface this with, I’ve never had problems here before. I rarely even complain unless I find hair in my food. But this manager was soooo rude. I’ll tell you why. So anyways my story starts with pulling up to the drive through. Everything normal except for when I asked for no tomato on my Mc crispy. I was asked if I wanted something else and clearly being rushed because the order completion screen flashed. I re iterated “that’s no tomatoes right?” She said yes. The order didn’t reflect that. Once I pulled up to pay I didn’t even get offered a receipt. The kid just walked away. He’s never done that before. (He’s regularly working there) I go to the next window get my food, check it and lord a behold the Mc crispy. The only thing I ordered besides a coffee. Consisted of just a chicken patty, and dry burnt buns. I was fine with giving them another chance so I asked the woman in the purple if I could have the lettuce on there, that it was just no tomatoes. She rolled her eyes and returned with the sandwich in a box now. With lettuce and tomato, no mayo. I looked at it and said “sorry, it’s supposed to be no tomato.” She rolled her eyes, audibly puffed, proceeded to remove the tomatoes in front of me. I was like 👀 “i need a new one” (I had enough) she sighed and told me to pull up after waiting for 4-5 min someone came out with yet again with the same sandwhich. How did I know? Well I could see the tomato seeds and pieces as well as taste it. I’m allergic which sucked for my stomach and tongue. Honestly that woman might of been having a rough week or something. But she can’t be in a position of management and having a power trip. It unfortunate because I feel bad, we all work really hard for the crumbs we make. The only thing I wanted to start my day was a easy delicious Mc Donald’s sandwich, without tomatoes. Didn’t deserve...

Tonight, I remembered why I stopped going to this McDonald's. The service through drive-thru is always slow during off peak times. The orders are always inaccurate. I don't even know why they bother asking which sauce you want with your nuggets because they don't put one in anyway. You have to ask for at the pickup window. You always have to ask for a tray for your drinks. And tonight, I wasn't able to check the McFlurry. I guess I was just excited that they have McFlurry since, as another reviewer mentioned, their machine is always out of commission. Well, I found all 3 of our orders barely making it halfway up the cups with a dusting of oreos. Looks like it was deliberate maybe to save a few cents. It's not their fault though. It's my fault for returning to this McDonald's. I wouldn't recommend this place to anyone. If you want better service, you might as well make a trip to the one on Strand. One late night, there was a young man who managed to work the drive-thru and the front counter when half their crew didn't show up. While his manager scrambled for a backup crew, this young man did everything he could to keep the line going, and he did. That drive thru line moved faster than this McDonald's at Pebblebrooke did every night. Oh well, lesson learned again. Stay away from...

The food in general is good, except that at night around 2 am when you place an order they almost never have food available, you have to ask for what they have and if you don't eat anything, it's very bad for that part, it makes an impression that they don't want to work, because it is incredible that this happens. I think the supervisor should have seen this comment and maybe my problem will be solved , thanks .

Update, I would not like to have to go to this place anymore, today, after a day of work at 1:30 am, with a terrible hunger, I have to get to this place, the window service is full, more than 10 cars in line, I decide to go in and when I try to order they tell me that they only serve through the drive-thru window. I had to leave, but on my way out I saw people still entering the store. My question is, did they say the same thing to them? , even though I told them that we had entered because there were many cars in line. Don't come here even if you're hungry, you're not going to solve your problem, I don't recommend it, it's...