Riko’s Pizza of Naples — Restaurant in Bonita Springs

I can't really speak to the food but the service has a lot to be desired. I am typically very relaxed . We were placed on a booth , it was a slow night. Didn't have anyone address us for at least 5 mins. Water was brought out , the table behind us was trying to get a waiters attention to get their bill . It was like we were forgotten. After almost 30 mins , I finally asked one of the staff members to see what happened to our food. It was not a big order and one of the items was a salad. Come to find out the order was never placed. The restaurant is chaotic and there is no order between how the tables are assigned to waiters so they don't have to cover large areas. By the time the manager came and offered to comp the meal that never came , I was over waiting . It was the lack of communication and organization that made it a super horrible experience. Strongly encourage the management team to close the place for a day and do...

we had an amazing experience tonight! the food took a bit long because they just opened earlier this week and so many people are as excited as we were to try it. we didn’t mind. our server jane was genuinely so apologetic about the staff still getting in the groove of things. which we understood 100%, the place was packed! and we could tell why. the pizza was the best thin crust i’ve ever had, and our server made our experience amazing dispute the slight delay in the kitchen. she checked on us often and made us feel so at home and comfortable during our experience, we even got to chat with her for a bit and we absolutely love her personality! she’s a great asset to the team. thank you rikos for the amazing food and top notch service! we will most definitely be back very soon! you...

Even though the restaurant is still in its early stages, our experience couldn’t have been better all thanks to our amazing server, Jane! She brought such professionalism and warmth that it felt like the restaurant had been running for years. She was attentive, sweet, and incredibly knowledgeable about the menu, taking the time to answer all our questions with genuine enthusiasm. Her friendly personality and upbeat attitude made the whole meal feel relaxed and fun. You can tell she truly cares about her guests and takes pride in helping the new restaurant shine. If this is the kind of service they’re starting with, I can’t wait to see how great this place becomes! she definitely set...