Lately in general have given up on businesses and customer service. Completely disappointed most everywhere unfortunately . I have to say today at neckter in delray, I had a very different, unique, pleasantly surprising experience. It was after closing around 715,pm, and we walked by nektar to pick up food at another restaurant , a very nice gentleman was outside cleaning up and taking in chairs and saw my daughter started going crazy over a blue cookie dough ice cream.. I asked what time they close he said they’re closed, but he would give her a scoop of ice cream. Of course she didn’t turn down the offer! The shop was neat and clean , ready for close , he still took it out for her and gave her a cup . I have to say that made her night! Thank you for your kindness and generosity , it meant a lot, and you will forever have a customer . I will be bringing my kids both there for ice cream on the regular from now on! You don’t find people like this very often , but to me, this kind of person is what makes a business truly successful. He could have easily continued his clean up , not said a thing , I didn’t know they were closed , we would have walked by and continued our night, but he def put a smile on my daughters face and we will be back! Thank...
Read moreThe coconut creek location has disappointed me twice now and I’m so sad. I honestly think corporate or whoever runs this chain needs to invest in making sure the exact same measurement of ingredients are used every single time. I shouldn’t be ordering a smoothie and it tasting different every time, specifically the elderberry smoothie. This is very inconsiderate especially towards neurodivergent people who thrive on consistency and do not like constant change of things. Probably will try out the delray location for açaí but never going back to the coconut creek location again, thank you.
Review I left on the app:
there’s never the right amount of sweetness in the elderberry smoothie it’s either too sweet or not sweet at all. tried to give this place one more chance and honestly never again. the incompetency is astounding. how difficult is it to make the same smoothie with the same measurements of...
Read moreIt seems based on reviews this is the norm but went at 8:15 am today since they open at 7:30 am and they were closed. I even did the due diligence of calling the Coconut Creek store to ask what was going on and the manager there said the location should be open so even she was puzzled. She even went out of her way to try to contact the manager of this location AND the area manager, both of which did not answer the phone. In addition, the Coconut Creek manager also sent them an email and no answer. This is not how you run a business with employees not opening stores and your leadership not even being available during operating hours. Can’t believe I was going in to spend $200-300 and had to go on a hunt for answers and...
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