Orchid House Restaurant — Restaurant in Florida

My good friend had this experience. I’ve NEVER been more humiliated and down right discriminated against in my life! I went to eat lunch today with my coworker at Orchid House in FWB (which is family ran) … when the lady there YELLED AT ME IN THE MIDDLE OF THE BUFFET insisting I leave bc I had my ‘dog’ with me. (Chunk wears all appropriate Service dog gear) she went on about How I would offend her customers bc they may not like it. I politely told her I wasn’t leaving, he is my trained service dog.. a medical device if you will. I also have every right to be there as anyone else. That what she was saying to me was actually against the law. She again said no, no you don’t. You must go now! She finally gave in that I wasn’t leaving. She moved us to a back corner with a dirty table, refused to acknowledge us, even closed a curtain hiding us so nobody could see us. She further went around asking other customers if they minded that I be there! Had the large group of military men sitting in the back with us said no she would’ve literally pushed me out the door herself! Mind you my dog is trained to lay under the table or my chair depending upon the establishments setup So it’s not like he’s in the way at all. My medical issues have taken a toll on my life already… I should be able to patron any establishment just like anyone else without fear of ridicule...

SCAMMERS! There are multiple signs, inside and outside, that say the lunch buffet is $11.99. When we went to pay, our total was too high. We asked the woman (who I believe is the owner) why, and she said the buffet is $15 each. I pointed at the sign I confusion, to which she responded, "no, it's not $11.99 anymore, that's old, everything is so expensive now".... we paid and left very frustrated about the blatant false advertising. We decided to go back inside and express our frustration and tell them they should change their signs (all the signs were just writing on a piece of paper so it wouldn't be hard to change them). She quickly changed her story, saying she thought we had sodas, and offered a $4 refund. After we repeatedly said we were overcharged more than $4, she finally gave us the $9 back that she had basically stolen, and acted as though she was doing us a favor. I'm not sure what kind of scam they are running, maybe overcharging people that aren't "regulars", but it's really messed up. I'm only giving 2 stars instead of 1 because the food...

This was my first visit to try this small all you can eat buffet. Price after taxes is $10.55 and in my opinion is a great one compared to the selection of foods available. The selection is not as wide in some other buffets, but they had some foods that I haven't seen anywhere else. Most of the meals were a little too spicy for me, but probably barely registratable for other people. There were two kinds of soups with several meats, noodles, vegetables available for you to put in. All the food looked fresh and was fantastic, although I was there shortly after opening. Place was not really busy, but there were several people already having lunch. Will definitely be back to try more of the food...