Pierre's Caribbean Cuisine — Restaurant in Florida

I've gotten food from this establishment a few times now and I've had an issue just about every single time, but they were issues with receiving incorrect food items. My most recent attempt was last night. I was ordered through doordash and I called just to make sure what I was ordering on doordash was actually available. Due to me receiving incorrect food in the past which I was trying to avoid. The male that answered the phone at Pierre's Caribbean Cuisine was extremely rude and was reluctant to even confirm that what I was trying to order was available. To the point where I was uncomfortable even eating my food after spending $40 on a chicken dinner from doordash. I later called back and spoke with the owner Pierre who seemed polite but offered nothing for my poor experience with his company. He also made comments about people traveling from all over to come to his restaurant to get their food. I told the owner that I could have gotten this meal from any Haitian restaurant because there are many yet I decided to do business with his company only to be met with a negative and poor attitude from his employee. That person also indicated that they were in the back as if they were the cook which I thought was odd that they were answering the phone. This was a very unpleasant experience that I did not have to endure had I NOT chosen this restaurant 😔. I will not allow this experience to stop me from supporting "black owned" businesses but it's just very sad and disheartening how I was treated by this place despite my decision to spend my money with this company. I just need to find a better restaurant with good customer service who appreciates...

I just came from surgery so I needed some soup. I sent my husband to get me some bouillon and specifically requested ONLY boy and carrots, as I cannot eat the hard plantains and yam nor did I wish to fight with the bones in the meat. Low and behold I get my soup and I have one carrot and two tiny pieces of boy. The meat, or should I say BONES, were huge and fatty, lacking any flesh. Basically I paid $11 to drink the water. I'm so upset. I called but all they could say was I will let the kitchen know. Now I'm home hangry and upset because they couldn't follow simple directions. On a regular day I would tear this whole bowl up, it is delicious and kind of spicy. I said all that to say you do not know peoples' circumstances. If you want to charge more for specifically cooked orders then do that BUT ALWAYS GIVE THE CUSTOMER WHAT THEY ASKED FOR 🙄🤦🏽‍♀️ By the time I took out the bones it went down so much. They were so unnecessary

Edit: My previous review stands. Still upset about that but I am feeling better and wanted to try some of the other items. I sent my husband to get the fried conch dinner and spaghetti. When I say I tore that plate up!! I didn't even get a picture! The food is on the spicy side when eating with the sauce. It was worth every bite. The conch paired perfect with the tomato based sauce. I asked for extra and put it on my salad, plantains, brown rice and conch. Whewww I even ate the decorative onions and bell peppers. I gave them back two of the stars they deserved. Quality spicy...

I loved coming to this place and I never had any problems until tonight. First off I placed my order over the phone for the $15 fish dinner which also included a rice, salad and plaintains a few minutes later they called me back saying they did not have the $15 fish dinner only the $17 and $20 so I said the $17 will be fine, and about 25 minutes later I sent my husband to pick up the food and when he got there the food was already suppose to be ready, he paid with his visa card and thought everything was ready to go, only for the cashier to laugh and tell him that their is no more rice left so he called me on the phone and I was furious and asked him why would they charge you first then tell you their is no more rice I said come get me and boy god must have been with me because I was hungry and craving for that particular food then got dissapointed I had all kinds of negative thoughts running through my head on what I was gonna say to the cashier when I got there. So while he was on his way to come get me I'm in panic because once you have paid your money for something it's very difficult to get a refund, but luckily Pierre wife was there because I got a refund with no problem I told her about the rude cashier they had working there, and she is indeed very rude because I remember going there a few days prior and her body language is so negative that you can tell that she does not want to be there. I dont think I will be going...