Planet Smoothie — Restaurant in Florida

I had a terrible experience at Planet Smoothie on Saturday, January 18th, at 1:45 p.m.

I stopped by to pick up an online order. The store was empty, but the young woman working behind the counter never greeted me. She kept taking orders and making smoothies as if I weren’t there.

I finally caught her attention and showed her my Uber Eats receipt. She just said, “Oh,” and walked to the back. When she returned, the plastic bags containing my orders were spilling out.

I told her we needed to open the bags because they didn’t look right. She said, “Why do I need to open them?” I explained that it was spilling, and she said, “Okay, so what.” Then she asked me why I was yelling. I told her I’m from New York and that I talk loud, and there were also several blenders going. She started yelling at me saying I was too loud, and at that point I told her it was fine, that I would just take the food as is because I didn’t trust her remaking anything. So, I left.

This is the worst smoothie place I’ve ever been to. I wanted to try Planet Smoothie because I was already familiar with Smoothie King, but I thought PS was a Florida thing so I figured let’s be authentic today lol.

Anyway, I’ recommend sticking to the places I know if your in the area or avoid this location altogether. I wouldn’t recommend this place at all just for their terrible customer service they should...

I really want to like this place because it’s so close to me, but after years of giving it the benefit of the doubt, I’ve finally given up. The quality is consistently poor, and the experience is frustrating every time.

First, the hours are completely unreliable. You can place an online order, drive over, and find the store closed with no explanation. This has happened multiple times. The staff turnover is so high that I’ve never seen the same employee twice, and unfortunately, that inconsistency shows in the drinks. My smoothies are either made wrong, watered down, or just taste off. There’s also a strange smell inside that makes waiting uncomfortable.

I would love to support a business that’s so convenient, but I’d rather drive further away for a smoothie that’s actually worth it. It’s disappointing that this location has been like this for years with no...

Probably the worst smoothie I've had from planet smoothie yet. I went in here very early in the morning with my brother and husband. The girls working, were rude, and didn't even know how to greet anyone or say have a great day. They made us pay in 3 separate transactions, when I told them I had an allergy they didn't seem to know that they're suppose to use a sanitized cleaned blinder from the back. I ordered a chocolate Elvis which I paid 10 dollars for, which they over blended to the point where it isn't a smoothie consistency, they forgot the PB, it actually just taste like water. I had to throw pb in a blinder at home and fix my own 10 dollar smoothie. Highly disappointed. I wouldn't even come back here...