Subway — Restaurant in Florida

I always give good reviews when they are due. But needless to say I was so disappointed. I’ve been going to this subway for 12 years now and always enjoyed the food. I went there a couple of days ago craving subway…..and it was awful! My bread was so stale and tough I had to throw it away. I could have made myself a sandwich at home. I was also shorted on the meat and poor customer service. I was the only one there so they weren’t too busy. Then on the second sandwhich the guy was tapping and tapping all the sauce off the meat balls but who wants just the meat balls - the sauce is part of it. I called and asked to speak to a manager - but yes it was not right away- I was very upset and very busy…. I only wanted to alert about the issue. I was responded by “regarding what?” And was spoken to very condescendingly. Saying she has no proof of what I was saying and why didn’t I come right back- well what if I was no longer in the area. Very, very rude and I didn’t finish explaining- I just said “thank you and I won’t be going there anymore.” They don’t care I’m sure but I do refer all the time-...

Well, let's start with the bread. First, I asked for the bread, it looked like someone used it as a seat cushion, flat as a pancake. After that, not many issues except that these kids need some training on how to close and cut a sandwich. Sub wasn't cut, but it did fall apart, into the lettuce container and all of the cold table that it passed by. I get that my sandwich is a very big sandwich and for 15 dollars, I still expect it to be done right. When I got home, it got even better, it was nothing short of a mess when I opened it up. I have been ordering this sandwich for years and everyone else takes it as a personal challenge to get it right. These 2, really didn't care to even try to get it done right. The only reason I am giving this location any stars, is simply because they didn't complain about my sandwich and the veggies were in good condition. Not sure why they decided to cut my cucumbers and tomatoes in half, but that didn't effect the rating I am...

Ordered delivery through subway app, subway uses doordash for the delivery. My delivery was picked up, the person brought it to my house and never delivered it. They sat in my driveway for 25 minutes EATING my sub. Craziest thing I ever saw. I did not go outside to their car because who knows, I don't know them. I'm not walking up to a random strangers car, but I could see them eating in my driveway. Then I called the store and they said a guy stole my order, but there was no manager there so they didn't know what to do, then they gave me a fake corporate number and I never got an answer from anyone. I disputed it with my bank and got the refund thankfully. The subway app was tracking the person delivering which said he was sitting in my driveway. No food though, he must have been...