Subway — Restaurant in Florida

VERY RUDE EMPLOYEES! Went there this evening to buy dinner for my family. When I told the girl that I was ordering three footlong sandwiches, she rolled her eyes at me. At first, I thought maybe she was kidding around, but she did not smile the entire time and instead looked very much put out for having to make three footlong sandwiches. She barely talked and when she did, it was rude one-word question/answer. She either doesn't like her job or it's too much for her to handle. Bless her heart! At the checkout, the male employee was just as miserable. Not a word from him either. Needless to say, I will never come back. TO THE OWNER: do yourself a favor and hire better people. Your employees represent your business. What your employees showed me is that they do not want my business. Unfortunately for you, it worked because I am not going back there. We have many options in the area. TO CONTACT SUBWAY: Google search "Subway Guest Care". You can submit feedback for a particular restaurant. Subway doesn't seem to do surveys which is probably why these incompetent employees act the way they do, but you can submit a feedback. Keep your receipt so you can provide the transaction # and order ID, time and date...

We love subway, but I feel as if the customer service needs help. We’ve had two incidences while trying to get our food. One was when we went around 7:30 PM, and the door was locked. The young lady saw us standing outside while she was at a table, and walked past us to the back and then mouthed “we’re closed”. We tried calling and they did not answer their phone. So we had to call the OP location to confirm closing time, and get us into this location. This second time we went in, an older lady, very thin, with light brown hair (wish I got her name) was completely rude. Never spoke a word, and just had a terrible attitude. Slamming the side door (almost closing my daughter’s fingers in it), throwing our napkins/receipts. I told her I had two coupons and she snatched them right out of my hand without a word. As we we’re leaving the older lady laughed and said “lord give me strength”. I would’ve said something, but having my daughter I didn’t need any problems. We’ve eaten here a few times just for the vegetables/cheese to look bleh.. for a subway in Fleming Island. It truly doesn’t represent our community well. Will not be back to this...

Store was clean about the only good thing about this experience. Ordered doordash and 2 of 3 were wrong. Went up to store for correction. There was 1 other customer there. Stood for about 5 mins before being addressed. Explained about mix up, they were already remaking because I called a head. There were 2 employees. A man named Ken and a women. Ken caught an attitude from the moment he started talking. Mumbling so I couldn't hear him, then he spoke loud enough to hear and acted like it was a problem. I asked if he had been working long and he said "been here since 3 and her since 5".... It was 6:30. Their whole demeanor was wrong. I'm the last to really be hard on food service because I get it. However, these two need to close the door and go home. There's another subway down the street. The women was either on something or personally picked the lettuce because 6 slivers of lettuce is expected to suffice. When asked for more lettuce you got 3 more slivers. Seriously, scratch the schedule move down the street to...