We come here a lot because we live nearby and it's one of the few fast food places within walking distance. We love Subway and it's healthy. I have never had any problems with any employees. I took off a star because yesterday I asked for guacamole and the lady pulled a pack out of the fridge, inspected it, put it back and then told me they didn't have any. If it had gone bad then tell me that but don't lie to me that you don't have something when I just saw you holding it in your hand.