Taqueria Don Julios — Restaurant in Florida

Please if you are using a card please check it before you leave. I've been to this place 3 times. The first time, I was told the register was not working and I was asked for cash. So I left, I did not order.

I went again about a week later & I was asked to swipe my card twice. I didn't see a duplicate charge so I was ok with it,

Today I went to order 4 Taco's my order was rang up as soon as I walked in. She asked did I want a receipt, I said no. The card went through, the machine asked me to remove my card & the screen said approved.

5 minutes later she went to the other register & said excuse me can you pay for your food. I said I paid for it when I placed the order. She rang up a new order for me on the 1st register and rang up another customer on the 2nd register that she originally rang me up on.

I scanned the card again (which I shouldn't have on the 1st register)

Then I logged into my bank account and showed her the order was pushed through twice. She showed me her screen showing that it was rang up once on register #1. I said yes it's showing up once here because you rang it up on the 2nd register when I came in, she said that's not true!

I explained to her that's ok, I won't come back but I will dispute the additional charge with the bank.

So please pay attention to payments if you...

Just ate here and wanted to read the reviews to see how many other customers had felt about their dinning experience ? I’m glad that I’m not alone, I do not care about going out to eat, however I do care about food quality and customer service. I have not been here in quite some while and believe me , I will not be back. Food is now just ok, spent 65.00$ and not worth the price for entrees that we’re ordered. I get it that we’re in the middle of a pandemic and all but. Flautas and the steak and shrimp were horrible. The sour cream was the best part of my meal, steak was just a small piece and five shrimp for 22.00 bucks prices have gone up for sure and we understand but when food is not worth the price then you should provide a great experience to make up for your hike I. Price In my opinion! Again, this is just food for thought and would hope that their management team would listen to reviews as they speak volumes when it comes to picking a place to have dinner, as that would be the only way their establishment could provide a better dinner experience for any future customers. Best of luck and hope to read better reviews in the...

Where to begin.. I've eaten at this Don Julio's several times never been that impressed but never this bad I didn't even eat the food this time there were no tortillas so I call they tell me to come back which I have to drive back my time my gas still hungry she tells me all I can do is give you a refund or remake your foodI asked what about my time what about my travel I'm sorry is what I get (wanna mention I ask for the manager she says that's me I say are you the owner know my father is I say well how do you think he'd like me never coming back because you forgot my tortillas and again I'm sorry) nothing worse than an ingenuous I'm sorry I've been in the customer service for over 20 years and nothing makes me angrer that somebody saying I'm sorry with the look on their face like I don't really care about your food you or anything just give me your money and get out.. so there's my rant and I'll never go back there again I don't think they realize there's so many places to eat especially tacos... Sad sad place...