Our family motto is "There's no such thing as BAD pizza", but this one is not exceptionally unique in any way.
More concerning than the unimpressive pizza was the awful odor coming from the back. It smells of raw sewage or sulphur. It was definitely a giant elephant in the room. We seated ourselves at the table beneath the yellow taxi wall art and quickly realized something was not just off– something was wrong. The smell was overwhelming and we debated leaving. However, these were our dinner plans and we had to be at a show so we reluctantly decided to stick it out.
A visit to the ladies room revealed an even heavier sulphuric odor. It is clear that there is a problem that needs to be addressed. Expecting customers to dine in and maintain an appetite is unreasonable. If there is a known issue, a simple explanation upon arrival can go a long way with first impressions.
We received complimentary garlic bread, which was a nice gesture. They were what you would expect from a garlic knot. They had a nice outer crunch and were soft and chewy inside. The sauce that came with them tasted fresh.
One other thing to note is that the drink menu wasn't updated and we were unable to order a bottle of the house wine. We did order 2 glasses. We also had ice water and were happy that it tasted filtered, not sulphuric.
That being said, this was not the "Times Square" style pizza we were expecting. We have tried several pizza varieties in New York and not one we can recall is even close to this style. I'm not sure what this would be considered, honestly. It has a Dominos quality to it, only with fresher ingredients. The upper crust had a decent crunch to it, but it was coated in a garlic dust that we actually don't prefer. The pie crust was too soft and chewy and the flavors combined make for a sweet tasting pizza. Typically we can finish 3-4 slices each – no problem. We each stopped at 2 and didn't want the leftovers. Again, there's no such thing as BAD pizza, but if you're looking to experience something craveable this...
Read moreA little delayed in posting this post. I am always looking for a new good pizza place to try. I had seen so many reviews on facebook bragging about how extraordinary the pizza and food was here. So our family of six went here a couple days before Mothers Day. The good: the garlic knots were extremely delicious. They were hot and the garlic and butter was just perfect. The marinara sauce was full of flavor and was not watered down at all. The pizza - we ordered the one with the crust on the top and bottom. Was good except we ordered a large size and one small side of sauce came out with it. We had to ask for more.
The bad - we had a server that obviously was new and knew nothing about about the menu. When we had questions she would have to go and find someone to answer everytime. Why or why would you not have someone shadowing her and train her??? It was super annoying. Teach her the menu. She didn't even know what soda products they had...or Pepsi vs coke products....
When she brought out our drinks she put them all on the edge of the table and we all had to pass them out ourselves. Just super odd. We had ask for everything. Napkins...silverware...refillls....
Overall, yeah it was good but we were so annoyed with the customer service that it ruined the whole experience for us. We know people are short staffed and we tried to have patience but ...ugh
Overall, i wouldnt drive out of my way again...
Read moreAlthough it seems like a nice place, the management and ownership is lacking in tact, honesty and transparency. Payroll( every 2weeks) which included all the credit card tips accumulated over 14 days bounces constantly. WHAT ARE THEY DOING WITH THE SERVERS CREDIT CARD TIPS that they aren’t available to pay out???? Junior high mentality, manipulating schedules as punishment for saying anything that’s viewed as against them. Bad mouthing good, reliable servers with a following because they choose to step away from a toxic workplace. All the while praising the slow lazy workers because they are family. Oh and that roasted chicken You all may love so much is a pre-cooked one from Costco that they reheat. It is not Miss Maria’s Mediterranean that she used to make when she was there oh, and by the way, they screwed her over too. and I know you’re sitting there saying this sounds like a scorned employee, but I left years ago and I am only now just able to speak about it because I had friends that were still there who may also badmouth when she left and she’s been there long before they ever owned it and I’m sure many of her regulars are sad to have seen her go. I can only imagine the story they’re telling the customers of her departure. So although it may be one of your favorites tip your servers in cash and remember, they’re not the nice people that you think they are behind their...
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