McDonald's — Restaurant in Forest Grove

Wow, oh wow! This recent experience really takes the cake. I came by last night to the Forest Grove McDonalds after placing a mobile order only to wait in the drive through for a considerable amount of time and then when I reached the service window I was told items from my order were not available. I asked them to cancel my order but they told me just to cancel through the app. They did tell me if I ran into any problems to call the store. Well, the app clearly states that you can not cancel your order or make any changes through the app. I tried calling the store, but the call continuously kept going to a machine that asked for a pin # to be entered. I reached out to Corporate via their website and they told me they would inform the store manager.

Well, no one reached out all day and I figured I would go back to McDonalds and grab a coke and see if the manager was willing to come up with a resolution. I was in for a shock!

Tried to talk face to face with the manager at the local McDonalds to resolve this problem. Manager not available but person in charge (Maria?) asked me what I wanted and when I tried to explain the situation she pretty much told me not her problem and come back tomorrow to talk to the manage. She then said she didnt care and told me to step aside or back away from the counter. Another employee suggested I could be served last nights order since all items were available this evening. I thought that to be a good idea so order a few more items. Maria came back and said I could wait for the manager tomorrow. Been waiting for the extra items I ordered for over half an hour. I told them if they wont serve me to refund my money. But again Maria refused to and she told me she didn’t care I had a physical receipt. She chose to be rude again and told me to return tomorrow and figure it all out with the manager. She walked away and I could hear her talking trash in Spanish. Unfortunately for her, I speak Spanish well and informed her that I completely understood what she was saying and then she got quiet and ignored the crowd building up at the counter.

I have written about this place in the past. They fill the fries halfway and have a way of screwing up the simplest of orders. For example a couple of weeks ago I ordered a coke and fries. They gave me the wrong drink so I reminded them it was a coke I wanted. After they gave me a coke, the person (omg, I think it was Maria!) asked me what I was waiting for? I then asked about my fries and she rudely handed them over to me.

This place is a few blocks from where I live. I try to give them the benefit of the doubt but what I experienced this evening is the straw that broke the camel’s back. All I can do is write this review to warn others buyers beware.

I noticed the computer screen had the following picture on its display. Maybe if Maria would take the time to review their values instead of being rude and dismissive, things may have...

Nooooww here’s a little story I’d like to tell, about hotcakes, syrup, butter that didn’t go so well…🎶 (Beastie Boys anyone, iykyk.) Ordered from Uber this morning. Delivery was great as usual. 👏🏻 But for some reason whenever I order hotcakes they don’t include syrup and butter. 🙃 Maybe they think I don’t want it or need it. Maybe they know I’m trying to do Keto and are being supportive low key. ✊🏻 Maybe the fake butter cows and fake maple trees are tapped. 🐄🌳Maybe the employees are pocketing it instead to add to their zombie apocalypse go kits. 🧟‍♀️ I don’t know. So many possibilities. 🤔🤷🏻‍♀️ So last time I’m like hey, I’m a strong independent, resourceful woman, (posting the review from her husbands account, yes, I get the irony.) 💪🏻💋 I’m like, I see you, 👀, I’m going to beat the system, well, pay the system anyway. 💸 So I paid for the two butters and ordered syrup separately. I figured at least then two of my pancakes will have fake buttery goodness, right? 👌🏻 Well lo and behold! I got the full baggie package usually included PLUS what I ordered as extra. 🫠 So now I gotta either squirrel away 3 extra syrups, (I’ll use the butter like product,) or find someone to gift them to for Yule or stick them in kids buckets for Samhain or something. No, putting them in a drawer for later use is not acceptable. 🙅🏻‍♀️ They’ll never be seen again. We all know this. We all have the drawer. 🤦🏻‍♀️ So I’m like, ok, maybe it was just a few times the employee missed including the normal baggie package with syrup and stuff that comes with the hotcakes. A glitch in the system. A little Matrix flux. The fake butter cows were tired, I don’t know.😑 So this time, since I didn’t want 4 syrups, I just ordered the extra butter, because I like extra anyway and if I’m going to get leaky gut from the fake stuff it at least can taste better right? Guess what guys? I got NO syrup, no baggie of fun little additives for my hotcakes, nada. Zilch. Not a dang thing. 🚫 Apparently I can’t win with this place. There is no rhyme or reason. It’s just chaos. Pure, unadulterated, hotcake chaos. Loki would love it. Guys. GUYS…it isn’t really too hard. ✍🏻Anytime someone orders hotcakes, throw one of those baggies of stuff in there. Make a sign or something, I don’t know. Have an alarm that goes off so that anytime a hotcake is put in a bag it alerts you to throw some of that stuff the fake butter cows and fake maple trees work so dang hard to produce. 🚨‼️ But just assume people want butter and syrup with their pancakes. For the love of all that’s good and holy. Make it so. ✌🏻 Sincerely, Jarrod’s wife, Heather. You’re welcome...

biggest joke out of every McDonald’s in the world I love McDonald’s. I only get it like once every six months because it’s really bad for you but when I do, I want to have McDonald’s I went online to check. When do they serve regular food not breakfast almost every McDonald’s on the planet serves normal burgers, 24 seven except the one in Forest Grove because they have a stick shoved so far up there, beep that they can’t stink straight. Do you know they scrub every order they’ve ever done for me even when I go in there and I’m just like I just need happy meal like a cheeseburger happy meal it’ll come out a regular happy meal they’re horrible. They suck. Don’t go there to Hillsborough and go to the one on first Street and baseline because they at least know what they’re doing. The one in Forest Grove is not worth it. It is worth driving an extra 4 miles to go to the other one than the one in Forest Grove. they suck don’t go there. Don’t go there. They’re just bad employees constantly have turnover and don’t know how to do their jobs and don’t speak English and I’m sorry this is America. We speak English. I don’t care if you have second language as your first language, my husband’s Filipino his first language is Tagalog, but he speaks English fluently and very well if you can’t do that don’t work anywhere go back to your country. I’m so sick and tired of stupid people doing stupid things and wasting my time because it says online that they’re open and serving lunch all day 24 hours, but then we get there and oh, nope they’re not serving lunch for another half hour. It’s like how stupid are you people so stupid to go to Jack or go to Carl’s Jr. or Taco Bell or Burger King there’s so many other places within a mile that I swear you will be better off going anywhere, but that McDonald’s they should be closed down. I hope they are closed down for being hypocritical liars and for constantly screwing up my food for touching it with their bare hands without gloves for being disgusting. I quit going there along time ago and then they redid it and I thought maybe it’s a cleaner place and the last time My Daughter went there she ended up getting like hair in her burger like freaking hair not just one I’m talking like somebody pulled their hair out and put it in the burger so yeah don’t go there, don’t ever go there probably will eat something gross. There’s probably like really disgusting things that they put intentionally in food just because they can and because they’re gross and because they get bad ratings so stay away please for your own...