Your drive through SUCKS. It's way too tight and the turn approaching the pickup window is too sharp and my tires either come close to rubbing up or rub up against the curb. Not a good first impression for customers. Was here on Monday 6/12. Long line at the drive through. Wait at the intercom to order which was fine as I hadn't decided what I wanted yet. So I ordered 2 hard shell tacos. They asked would you like sour cream and I said yes and salsa. I asked them how much their tacos were and they said $2. I get up to the drive though and they said that'll be $8! I said I thought the tacos were $2. They said well you ordered sour cream and salsa. Condiments used to be either provided at the condiment bar for free or was an additional nominal charge. An extra $4 for a couple teaspoons of salsa and sour cream doubling the price of 2 puny hard shell tacos is absolutely ridiculous, as is not informing the customer that it would double the price of the tacos at the intercom. I told them to keep the tacos I didn't want them and to hand my card back to me. They seemed dumbfounded and told me to have a nice day as I left. Clueless. Taco Johns has gone downhill and is now extremely expensive - not a good value at all! I don't think I'll be returning to this location. The Taco Johns in Superior, Wisconsin is way better. They don't overcharge for condiments and have a much better...
Read moreI came through the drive thru and ordered a number 8 (meat and potato burrito combo.) I asked for chicken in both the burrito and the taco. The taco still came with beef in it, but the burrito was correct, with no tomatoes and chicken, which is what I requested. I went back inside and was polite, and just said I got beef instead of chicken. I work in the food industry so I am very understanding when it comes to that. I am very upset because they didn't even acknowledge me, and the girl in drive thru, laughed and said oh yeah I only typed the burrito in for chicken not the taco. My bad. And she laughed again. She wasn't even wearing proper shoes. She had regular tennis shoes on. When I finally got my chicken taco, the lady said there nice and hot for ya. Which it was way warmer than the other one. The people in the back kept staring at me and laughing. I'm very disappointed. I loved taco John's, and this isnt the first time my order has gotten wrong, which isnt a bad thing, mistakes happen. But the fact I got laughed at, is very disappointing. Taco John's just lost a few customers. Me and my friends like to come and eat there, but now, none of us are after being laughed at and humiliated. My receipt says the person's drawer who took my order the...
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I know it's hard to believe, but I've only been to a @tacojohns once before (a good ten years prior)
And when it comes to fast food "Mexican " options this one never really is at the forefront of my mind ...but it should be.
Our #forestlakemn TJs is what you would expect taste-wise for fast-food-Mexican but a little more fresh than the other Mexican fast food chain down the road.
Additionally, their service was outstanding 👏
The high-school students who worked there were amazing & professional. It reminded me a lot of the service you experience at @innout (which always impresses me)
The management should be proud of their staff. It's not easy hiring right now, but they've nailed it 👌
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