Miller's Ale House — Restaurant in Fort Myers

Aveline stands out as an exemplary food server, consistently surpassing expectations and earning the title of the best server in various aspects. Her exceptional customer service skills are evident from the moment patrons step into the establishment. Aveline greets each guest with a warm and genuine smile, setting a positive tone for their dining experience.

One of Aveline's notable strengths is her impeccable knowledge of the menu. She effortlessly guides customers through the offerings, providing detailed descriptions and personalized recommendations. Her mastery of the menu ensures that patrons make informed choices, enhancing their overall satisfaction. Aveline's commitment to staying informed about ingredient details and preparation methods reflects her dedication to delivering a high-quality dining experience.

Furthermore, Aveline possesses remarkable communication skills. She listens attentively to customer preferences and addresses any inquiries with poise and professionalism. Her ability to understand and accommodate diverse dietary needs, preferences, and restrictions contributes significantly to customer satisfaction. Aveline's attentive communication fosters a welcoming atmosphere, making guests feel valued and appreciated.

In addition to her interpersonal skills, Aveline is incredibly efficient and organized. She navigates the bustling environment of the restaurant with grace, ensuring that orders are taken promptly and accurately. Her time management skills contribute to the smooth flow of service, minimizing wait times and optimizing the overall dining experience. Aveline's efficiency is a testament to her dedication to providing exceptional service.

Aveline's commitment to going above and beyond extends beyond the dining area. She actively seeks feedback from customers, demonstrating a genuine interest in continuous improvement. Aveline takes initiative in addressing any concerns or issues promptly, showcasing her dedication to customer satisfaction and the restaurant's success.

In conclusion, Aveline's combination of exceptional customer service skills, menu knowledge, effective communication, efficiency, and dedication make her the best food server. Her positive impact not only enhances the dining experience for customers but also contributes to the overall success of the establishment. Aveline's passion for excellence sets a standard for service that elevates the entire dining experience. I wrote a...

We first got to Miller's Ale House we sat at the bar and waited over 5 minutes before they bartender even noticed us. Now I know that sometimes when you're busy or you're distracted you may not notice customers however when we first got there they were only four customers at the bar and there were two bartenders. Then when I ordered our beers I had used a napkin to wipe my hands on and asked me for the napkin back so I can use it to put the beer on which at other bars, the bartender would just give you a coaster or something but this did not happen. After we had been at the bar for over a half an hour and the bartender only checked in with us one time. And again there were only at this point four people at the bar. I ordered the nachos and the guacamole sour cream and jalapeno peppers came in one plate soaking with jalapeno juices so if you wanted to enjoy the guacamole without having the spiciness that was not an option. I sat with an empty beer at the bar and the bartender standing less than 4 feet from me never even noticed.

It gets better. a waitress was walking by and says loud enough for other patrons to hear, " God I hate football.". Funny, it's a sport bar Rich if it wasn't for the patrons they're watching the football this waitress would probably not have a lot of customers.

We asked for the bill and we received the wrong bill. My wife could have paid the wrong Bill and saved us $14 however being honest she decided to tell the bartender who subsequently called the general manager who corrected and give us a correct bill. And to make matters worse, our nachos had one layer of large nacho chips but three layers of crust chips and when I mention to the bartender he said ," oh I would have gotten you new chips.". But I had tried to flag down if you times before and he didn't even notice when I raise my hand to get his attention. The one bright spot was that the general manager, Lynn Murphy Junior, came to us and gave us a $40 gift card. To come by and try them again.

We will return once more and see how their services however I understand we all have bad days and make mistakes so we'll give them the benefit of the doubt and we'll see how they are...

So we just had our first experience with Miller's Ale House. First impression was good. Nice looking place, good atmosphere and hostess was polite. The waiter started out pretty good....didn't end that way though but that's later. We ordered spinach and artichoke dip which was really good. My wife got Zinger Mac & Cheese which looked good. Daughter got Chicken Parm which she said was good. I ordered the Chicken and Shrimp Pasta Bake with tomato and broccoli which looked good when it came out. Only problem was it had just one small piece of chicken, one small piece of shrimp, about 6 pieces of broccoli and the rest was just plain old Mac and Cheese. I made a comment to the waiter that I wasn't impressed or very pleased and he just said "Oh wow, okay I'll tell Deb" I believe her name was. Naturally I thought it might be the manager but no one came. So we asked for the bill which I thought might have my meal discounted like any upstanding establishment would do, but no. Then I noticed that he also picked up my cocktail that was more than half full...and again his response was just a simple "Oh, I did. Heck I'm sorry" and just walked away. Came back a couple minutes later to tell me it was still sitting in the back if I would like him to bring it back out. And of course my response was "No, not since it's been setting back in the kitchen"......heck, who knows what I would have gotten. Not to mention I have to imagine that would be against the Health Codes. Didn't offer to get me another or anything else. When I asked him what Deb said about my meal that wasn't right he said her response was "Oh, Okay" Nothing more. That was the last straw. I politely told him I would not be coming back and his response was simply. "Okay, No Problem". Really...No Problem. That's it...WOW. When I looked at him and stated "No problem, that's all you have to say?" he just replied "I'm sorry, what else do you want me to do?" Needless to say I'll never go back and darn sure won't ever recommend it to anyone. In fact I'm going to let everyone I know not to even try it. Good luck Miller's Ale House....