Frank & Als Pizza FORT PIERCE — Restaurant in Fort Pierce

Response to owner, whom responded to our review.

Your response makes the reader wonder if you even fully read the previous review. The fact is the Pizza was bad the very next day, and yes it was refrigerated. The problem with the Pizza was something to do with the cheese. As previously stated, we brought the Pizza back and your employees were courteous and understanding, and agreed to replace the Pizza. We drove 30+ minutes back to your location to pick up the Pizza we were told was being remade. Upon arrival we were told that the owner refused to make the Pizza. It’s your response back to our initial review, as to why we and others should avoid your location until you run all your loyal customers off, and new management takes over.

We order food from Frank & Al’s all the time, especially their pizza; that is until today, as we see how they really care about their loyal customers.

We ordered a $30 large meat lovers pizza last week for my son that typically keeps it in the fridge and warms up 1-2 slices a day when returning home from school. This particular time he could not eat any more of the pizza starting day 2, as the the cheese had a bad smell and taste.

We took the pizza back to Frank and Al’s today and their staff agreed to replace it with no issues after explaining what happened. We had errands to run and told them we would be back in an hour. Upon making the 30-45 minute drive back, we were told that the owner said not to make the pizza. What a Hugh waste of time and money. Their pizza is over priced as it is, but the kids liked it so we were loyal customers, but no longer, we will never return to Frank and Al’s again that obviously values $30 over a relationship with a...

I hate for someone to not take accountability and make excuses. Because my wings was not what I ordered. This place has really good pizza! I had some garlic parmesan wings for the first time 2 weeks and when I tell you, the wings was really good so I decided to go and purchase some more rings a few days ago. This time the wings were undercooked. I threw them away. No worries. I ordered pizza and wings tonight. However the wings we will cut the sauce just was not there so then I called to them and let them know I had an issue with my order I explain to them that I ordered garlic Parmesan and the sauce was not there young lady place me a whole for someone to come to the line to go back-and-forth with me about what was there and what wasn’t there and then had the audacity to tell me to drive back almost 20 minutes to get a cup of sauce. She could’ve offered for me to bring the wings back and they can tossed them. No she told me that I can come back and get a cup of sauce. I spend no less then $50 dollars each time that I go there and for me as a business owner myself I know I’ll make it right for a customer who’s going to keep coming back. However! They have lot a new customer who could of been a long term customer! Because I will not be back! If I hate anything it would be my order not being right and for a person to make an excuse instead of fixing it. The first few times I’ve been there. The staff was very very nice even though I had a really bad experience tonight. The customer service is usually good.Let’s not forget about the pizza! Really good. I hate that they have...

Frank and Al’s Pizza in Fort Pierce is, without a doubt, our favorite place to grab pizza! Every Friday night, I stop by and pick up our family’s go-to meal, and it’s always a hit. The moment I walk through the door with those pizza boxes, my kids' excitement is palpable—my 5 year-old even does a little dance when he finds out I’m bringing home Frank and Al’s! Their buffalo chicken pizza is a must-try and has become a staple in our order every time.

But what truly sets Frank and Al’s apart is their outstanding service. Recently, I accidentally placed an order at the wrong location. Instead of making a fuss or blaming me, they quickly got my food ready and handled everything with a smile. The staff assured me that these things happen and were already making the pizzas without missing a beat. Frank and Crissi both helped me and they’re both amazing!

From all of us at Butterfields pharmacy , Frank and Al’s is our official pizza place. We love you guys! Thank you for the delicious food and exceptional...