K-Pop Burger — Restaurant in Fort Worth

My family decided to try K-Pop burger for dinner delivery this evening. Unfortunately, half way through dinner my wife was choked up by a curly hair that appeared to be from a beard. Needless to say, she threw up. Our kids and I stopped eating immediately. Not a great way to experience your first meal from any establishment, but let's be honest, it happens. We've all experienced it at one point or another. When you do, more than the meal is ruined, you're all sickened and wondering if you've just eaten someone's hair. You get that scratchy feeling at the top of your throat and throw a dry heave or two to say the least. I did the only thing one does in this situation. Packed up the box with the short curly hair protruding from the patty and drove to the restaurant to get a refund. $48 plus tip is not an amount of money to pay for a dinner experience like this. Right? I was greeted with skepticism, but nonetheless it appeared that I was going to get a refund on our order.

What happened next is really what made me go from disgusted and unsatisfied to unhappy enough to write this review and make sure it was available for others to read. I was handed $7 to cover the cost of the one burger that had the hair in it. I was a bit perturbed and I informed the restaurant that I did not think that was reasonable compensation for what occurred with our meal. I was told that without the rest of the food, I could only be refunded for the one burger. Okay. So I said, "I'll just go get the other 3 half-eaten meals that were ruined by this experience as well." They said that would be fine. Halfway home I was called by the restaurant and informed that they had spoken with the owner and they were instructed to not provide any further refund to me. I went ahead and brought all the food back to the restaurant, so that I could get a chance to reason with the owner. This was not at all fair treatment to a customer and I really preferred an explanation from the owner myself. I was then told that I could not talk to the owner. It took quite a bit of convincing just to get the employee to call the owner back himself to explain that I was there with all the uneaten food and was requesting a refund. The owner still refused. My family had a very poor dinner experience that involved hair, throw up and a bunch of uneaten meals. Refund the other $41, please. This is about principal. We didn't eat the food you served because it caused one of us to throw...

I used to love this place until yesterday 03/24/2017. My husband and I decided to go there for our lunch break. I ordered the philly sandwich with no mushrooms. The girl behind register seemed new so I made sure I told her 4 times, no mushrooms. Finally I got my philly and guess what..... it had mushrooms. Being that we only had an hour for lunch I was not going to say anything and just picked the mushrooms off, but my husband saw how upset I was so he decided to bring it back to counter and asked them to make another with no mushrooms, in the meantime he asked if we can have an extra order of fries while waiting because we were hungry and like I said we only had an hour! First the manager agreeded but I think there was some time of language barrier. When they called us for the 2nd sandwich it had no fries! My husband asked where are the fries? The cashier then told us the manager said no to an order of fries becaus the fries was not messed up the sandwhich was! We understand that the fries wasn't messed up but you tooked up almost our whole lunch waiting on another sandwich so the least you can do is give us an order of fries ! It's not like we were asking for the whole meal for Free! Manager still denied us so we demanded a Refund! He agreeded to give refund but made us pay for the first order of fries that we had waiting on 2nd philly! So at the end of the day you lost almost $40 and a longtime customer due to not wanting to provide good customer service! This is very disappointing, especially since I send so many...

If you’re looking for a K-pop-themed Instagram café with neon lights and BTS blasting from the walls? Turn back. This is not that place. But if you’re here for FLAVOR? Pull up a picnic bench and thank your taste buds. We ordered the Kpop Burger and the 2AM Burger with a side of tots, and let me tell you—every minute of the wait was worth it. These aren’t just burgers. These are stories told in spice, crunch, and drip. The Kpop Burger brought bold, savory energy that hit every note. The ingredients were fresh, the patty juicy, the flavors balanced with almost suspicious perfection. The 2AM Burger was the chaotic genius of the duo—unexpected, indulgent, and absolutely unforgettable. Let’s not forget the tots, because they deserve their own round of applause. Golden. Crispy. Snack royalty. You could build an entire meal around them and no one would judge you. Now, about that vibe: This place isn’t here to be cute. The building is older, and you’ll likely eat at a picnic table with birds giving you side-eye. But honestly? That’s the charm. It says: “We’re here to serve you a burger experience that slaps—who needs mood lighting?” Sure, the wait time can stretch a bit, but that’s what happens when food is crafted, not assembled. Final thought: K-Pop Burger is the unbothered main character of burger joints—zero flash, all flavor. So if your teen wants a K-drama moment, take them elsewhere. But if you want a burger that punches above its weight and leaves you...