Subway — Restaurant in Fort Worth

The store hours CLEARLY state this store opens at 7am. Store #13083. I was there a few minutes after 7, waiting OUTSIDE of the store. The worker inside could see me waiting and still did not come unlock the door. And I decided to resort to this store because the one inside Walmart (24hr Subway, Store #38566) - the employee was counting change and said she'd be with me in just a minute, and I ended up waiting at that store for 20mins while she counted pennies. So I went across the street.. stood there in front of the store for about 15 minutes and then decided to head BACK to the Walmart's Subway. The employee then said she was waiting on the computer to boot up. I guess it was shift change? I'm not sure. But if it's a 24hr store, CUSTOMERS SHOULD BE ABLE TO PLACE AN ORDER 24/7. Plus, there was someone else ahead of me now. So I go back over across the street to the one that opens at 7am. It's now 7:25, and the store is still not open. She sees me through the window, standing there.. and doesn't even signal "1 min" with her hands or acknowledge me in any sort of way. I waited there for about another 10mins and finally decide to leave. With no breakfast. Nothing to eat. This was ALL on my break too. I'd been gone from work for almost AN ENTIRE HOUR when I was only supposed to be out for 15mins. So I returned to work with no breakfast. I kept looking over at the Whataburger line as it continued to grow while waiting there for almost an entire hour. I didn't want to wait in the line there at Whataburger and then the Subway open up right after I placed my order. I figured, "Subway will open any minute, they open at 7am." NOPE. I WAS WRONG. It was 7:35am by the time I left and the lady is still inside doing a bunch of labeling and microwaving. I JUST WANTED ONE SANDWICH. I came here yesterday morning too and ordered a sandwich. She was open by 7:30am... but looked like she'd just got done setting everything up. IF YOUR STORE SAYS YOU OPEN AT 7AM, THAT MEANS YOU'RE SERVING CUSTOMERS AT. SEVEN. A.M. PERIOD. Now I can understand a few minutes off... but damn near an ENTIRE HOUR???? That's ridiculous. And the fact that I had to go back and forth between the two Subways and COULDN'T PLACE AN ORDER AT EITHER OF THEM?? ONE IS 24HRS AND THE OTHER WAS SUPPOSED TO BE OPEN AT 7AM?!? IT WAS 7:35AM AND I STILL COULDN'T PLACE AN ORDER??? Officially BOYCOTTING SUBWAY. Your sales have gone down FOR A GOOD REASON, OBVIOUSLY. Your customer service SUCKS. Customers are better off spending their money AND TIME elsewhere. Remodeling your stores will DO NOTHING FOR SALES when your employees CAN'T RUN A STORE.

Good...

Horrible service .we were first in line. There were three guys working one guy took the first person in our party of three order he was new and slow but was not trained good they must oflet him just go on his own. then five more customers came in after us and instead of helping the slow guy and taking the rest of our partys order who came in first they passed us and took the five peoples orders and checked them all out and then came back to take our order.first in last out then when I gave them coupon they couldn't take it because they said some stores take the coupon and there's don't but it took the last lady's coupon that checked out before us they should of said it was wrong coupon that I noticed later is why it didn't take.none of the five people behind us orders were ordered on the app or called in ahead they ordered like us in the store will never go back they deserve no stars for...

Today I am thoroughly disappointed with my Experience today at the subway I first walk in and I noticed that most of the employees are in the back I get to the line to order my food and I noticed that the Food Line most of it is empty and hasn’t been serviced in a while this is already a red flag but I drive a truck and at the time I was hungry for subway needless to say my server was rude I asked for provolone cheese they didn’t have any the pepper jack cheese look old and dry I ask for a cup for some sweet tea and of course there was no sweet tea I’m glad that there wasn’t any sweet tea because the sweet tea bins were disgustingly nasty so needless to say I probably will not be coming back to this particular subway and someone needs to come in hereAnd someone needs to come here to see what is going on at this particular subway today it...