Taco Cabana — Restaurant in Fort Worth

RE: "CHORRO" from Carne Guisada Taco ORDER: #245838 FROM:Alberto DATE: 4-07-2017 @ 10:18 am STORE: #20287 CASHIER: Mariah MANAGER: Alejandra REGIONAL MANAGER: Cedrick Miles

Ms.Cristina Ramos, you are correct in your observation of the "short Hispanic lady" glaring at customers as if they are " an inconvenience ". I've had the same experience with her for these last couple of years. I believe her longevity at this location allows her to not be terminated by Mr.Miles. In my experience visiting this location, the FOOD QUALITY is mostly SUB-STANDARD: OVER SALTED, DRY, RUNNY, POORLY WRAPPED, SUPER SMALL QUANTITIES (depending on the prep person) & COLD. Due to my job hours, I mostly order between (Mon-Fir) 3am & 4am, ocassionally in the late noon hours. The EMPLOYEE SERVICE QUALITY is okay except for the above mentioned individual. In my opinion, the store manager is unequipped & unskilled to adequately provide quality service to manage this business. Hopefully, CORPORATE will EVENTUALLY change management at this location like they did at STORE#20260/Precinct Line/Hurst. STORE # 20336/Hulen & #20133/Camp Bowie provide GOOD SERVICE & FOOD QUALITY. Just today at the Beach #20287 store in the drive thru, i purchased a couple of items that were good except for the CARNE GUISADA TACO, that with only one bite gave me the "GREEN APPLE SPLATTERS". You may ask why I STILL occasionally visit this location. The answer is that its the only place open at the time, location & I'm starving in the am. So I throw the dice & take a chance/gamble, knowing full well the 50/50 chance of "CHORRO" . That's why I recommend to friends/people to visit ROSA'S CAFE instead. The prices & food quality...

HIT OR MISS. Especially late night, which is when we need it (hubby works late shift). Called Mgr (Tori) once bc it was so bad, she said tortilla machine was broken. Next visit was free and PERFECT, but very next time it was horrible again. Why be open 24hr if the food sucks after 10pm? Uploading pic of last DISGUSTING tortillas. They fell apart, had holes in them. So furious I could spit.

old review Prefer TC over Taco Bell & Taco Bueno (both are much closer to me, but price for 2 people is about equal). Will try again during better business hours. The beans were DELICIOUS! Had the Street Taco Plate. Beef was decent. The chopped onions on top were watery and old-tasting. Not impressed with the guacamole, but processed avacado isn't especially good, period. Was upset when I opened the box to see that there didn't appear to be any beans, only a huge scoop of rice. But, as I got lower into the scoop, discovered beans were underneath. So, was then peeved that there was so little of each. I ended up adding salt to my tacos to compensate for the bland onions. Hubby and I shared a Personal size Beef Quesadilla, which was really good. Overall, I'm giving it 3 stars, will see if it's better at other times...

Just had the worst experience I've ever had at this location on 3/22/14. We went through the drive-thru and the guy takin orders didn't seem at all interested in listening to what we were saying. We had to repeat ourselves several times before he finally got what we were saying. We got to the window and paid and were asked to drive around to the front even though we were the only people in line. We drove around and parked and waited for over 10 minutes, which we had come to expect since we order quite a bit. When the man was bringing us our food we noticed that he did not have our drink that we had ordered with him. He handed us the food and we tried to get his attention but he was too busy listening to his personal music and smoking on his E-cigarette to pay is any attention. My boyfriend went inside to get the drink and had no issues. When we got home and went through our bags we found that our nachos we had purchased we missing and there was no salsa at all, only 1 sour cream and guacamole even though our order came with two of each. Overall the worst experience ever at this location. Will not be returning anytime soon, if ever again. If I do I will certainly not be going through...