The food is good! but if you're trying to get "fast food" be prepared to wait around 15-20 mins for your food. I love the food, otherwise I wouldn't waste so much time there lol. I really wish they would speed it up a little bit. I went there with my grandma last week and we waited a ridiculous amount of time for the food. At least it was hot! I mean, we waited a long time and people who ordered behind us got their food first; and we ordered 2 Double Stacker Meals is all! The worker who brought out our food just threw the tray down and didn't apologize for the wait, nothing. All right then. This was last week or two weeks ago. Besides that, I now only go through the drive-thru. I've had a few girls at the drive-thru window and they've been super nice to me. Efficient workers really make a big difference! Wish they'd do something about the sour-puss worker that threw my tray of food down though. Ah well, you can't win them all I suppose. Keep up the good work! just please live up to the name of...
Read moreUsually good hot food, always clean. But-- the Manager seems to need some coaching on people skills. First he started giving my wife a hard time about forgetting to add bacon to her sandwich til I stepped over from drinks area. He was yelling at employees constantly & running like a chicken with it's head cut off. Complaining about being busy, ect. Then while I'm getting ketchup-the dispenser was empty-- told him about it-what a mistake!! He started barking at me he knew it but was just too busy to tend to it. Then as we got our food and left the line, the guy ordering after us got into an argument with him over what sauces were available for his sandwiches!!! He and his party sat near us and confided in what an A** the manger is. Yelling at employees in open public, treating customers like that is not acceptable. Yes it was busy--no excuse for that behavior. If ya can't stand the heat, get out of...
Read moreToday, my family and I got dinner from the drive-through at our local Bradford Burger King.. Unfortunately, we did not get 2 sandwiches with our order. After realizing it, I went back to the restaurant and reported the incident to the manager (Mckenzie). She knew immediately why I returned and took action to make our sandwiches from scratch. Not only did they do that, but they also gave complimentary shakes to my 3 daughters who delighted in getting them! That look on their face and how tasty those sandwiches were completely made up for it! Truly excellent customer service. Love my...
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