Starbucks — Restaurant in Fountain Hills

I’m not sure if the training there is bad but the only store that I’ve ever been to that they’re actually rude to you over a dark roast coffee going through the drive-through today. Lisa was completely ignorant to me over a dark roast Didn’t offer me a pour over and proceeded to argue with me over wanting a dark roast said she didn’t have it. I’ve never been denied for a dark roast coffee and Starbucks in 25 years corporate manager needs to step in at the store. They do whatever they want there and treat customers selectively. I will call corporate and speak to them regarding this and this is not the first incident there I had an employee actually throwing something because I was asking for a pour over so I think she no...

Our barista, “Jess”, was not very helpful. Several menu items advertised at this location, however my fiancé and I were told “Oh, we don’t have that.” I then ordered a Salted Caramel Frappuccino and my fiancé a Pumpkin Spice Frappuccino. I somehow got an iced mocha and “Jess” argued with my fiancé about even having a Pumpkin Spice Frap (there’s literally millions of memes about this drink and yet our barista is this clueless?). We we’re very confused because Starbucks is always on its game, but we will not he returning to this location. Slightly rude and not...

I wish I had got the nice ladies name that made my drink today, but I forgot to get it. She made me my favorite drink... the iced matcha with lavender cream foam. I have got this drink at every starbucks ive been to, all over Arizona. Honestly this was the best one I've ever had. She made it perfect!! Today's date: June 18, 2024 at 2:45 pm. So whoever was working this day and time, she deserves a raise. Best barista! I just got it and it's almost...