Our visit started fine, we chatted with the waiter who seemed to understand us completely. Nothing new, just a typical restaurant date/exploring new area. When it was time to pay, he gave me the rudest and most inappropriate remark that I have ever heard about my accent in all 15 years of living AND working in the US; claiming that he can't understand me at all (when he apparently could before), it must be my accent that's the problem, and, according to him I "have been speaking a lot with my family members in my native language" (which is completely out of scope for a waiter at a Café).
Mind you that I have not said a word about where I was from and whether I even speak to my family.
I was so embarrassed that I couldn't say anything back and neither could my husband (born and raised in the US). We left the restaurant and didn't stay around too much longer as I felt humiliated, as clearly the waiter just didn't HEAR me, but blamed it on my (actually slight, believe it or not) accent. Again, I've lived here over 10 years and literally have never heard someone claim to not understand what I was saying because of my accent.
What was most shocking about this situation is the location of the restaurant - a mountain resort, which logically attracts tourists from all over the world; but is this how the tourists are dealt with? Jeez.
I hope the restaurant management knows that when we discuss this place, this is the story we tell others :) We will be calling and requesting a refund. Please train your staff on tact, an essential skill in...
Read moreI have eaten many times at the Honeycomb. Their food is incredible and the sights are unmatched.
But this most recent time I went on 2/28, I had a really uncomfortable experience with our server, Bunny. I was there with 4 family members and I stood out as the only male in the group. But I don't know if it was because of that that Bunny kept reaching in front of me only to retrieve any dishes or place our orders on the table. She would excuse herself once or twice but it was very deliberate that she was placing herself in front of me only. Like I mentioned, I don't know if it was because I was the only man in the group and it wouldn't be "ladylike" to reach in front of other women but whatever the reason, it left me feeling frustrated and confused because she was interrupting my experience only. My wife even made a comment that I visibly reacted with a frustrated contortion of my face at one point.
Anyways I would have given the Honeycomb 5 stars but this experience left me flustered and not knowing...
Read moreCharming spot and I wish I could’ve loved it but too many small details overlooked added to what I would describe as the ‘Ok-est burger and fries’
On the plus side we were sat quickly with a nice table. My son and I had just finished skiing and were hungry. The server was nice and took our order - off to a great start.
When the food came out the fries were cold and otherwise the burgers were ok. Nothing outstanding but we were hungry.
I would’ve sent the fries back but our server literally never came back to our table. Not to check on us and even to bring the check - I had to find the manager to do that.
When the check came, more confusion. Both my son and I added bacon to our burgers (can you blame us?), but my burger came with two slices of bacon and cost $4. His came with one slice for $5.
The manager took care of it and I’m thankful but overall just confused.
For a $34 burger and fries I felt like it could have been better.
If this experience was a color … the...
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